The Software Engineer will design, implement, and maintain high-performance Python and C# API services within an Agile framework. Responsibilities include solving complex technical problems, mentoring junior developers, and collaborating with Product Owners to deliver user stories.
PerfectServe
16 Remote Job Openings at PerfectServe
Senior Go To Market Systems Engineer - US or Canada Remote
PerfectServe
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Full Time
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15 days ago
PerfectServe
Design and implement AI agents and automated workflows to optimize lead enrichment, outbound personalization, and pipeline pattern detection. Integrate these AI solutions into Salesforce, Pardot, and Snowflake to reduce manual research and increase GTM velocity.
Lead a blended team of Customer Success Advisors and Technical Leads to drive adoption, retention, and value realization for a specific customer segment. Serve as the product SME to influence roadmaps and manage high-impact service incidents and customer communications.
Consult with clients to discover needs and design high-quality clinical communication applications. Configure solutions optimized for client self-administration and act resourcefully to retain clients requesting cancellation.
Serve as a strategic partner to the Chief Revenue Officer to define go-to-market strategy, growth priorities, and customer segmentation. Accountable for developing commercial narratives for the board and aligning product positioning with market opportunities.
The Manager of the PMO will lead a team of project managers to ensure successful delivery across multiple product lines while fostering operational excellence. This role involves partnering with sales teams for pre-sales support and serving as a key escalation point to maintain high customer satisfaction.
The Shift Operations Coordinator leads 24/7/365 shift operations by monitoring performance, managing queues, and providing real-time coaching to a small team of agents. They are responsible for maintaining service levels, ensuring smooth shift transitions, and partnering with management to drive operational improvements.
The Director of Growth Marketing will lead the demand generation team to scale pipeline creation across SMB, mid-market, and enterprise segments. They are responsible for managing multi-channel campaigns, optimizing SEO/AEO strategies, and ensuring strong alignment between marketing and sales teams.
You will act as a technical leader to define architecture, set development standards, and mentor engineering team members. Additionally, you will diagnose production issues, manage release strategies, and ensure the reliability of clinical communication applications.
Lead the design, architecture, and optimization of cloud-native systems while integrating AI and AIOps to enhance platform reliability. Drive infrastructure automation, manage Kubernetes environments, and mentor engineering team members to ensure high-quality delivery.
Senior Full Stack Engineer – EHR Integrations - US Remote
PerfectServe
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Full Time
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2 months ago
PerfectServe
Design and implement integrations with ambulatory EHR platforms while maintaining APIs and workflows for clinical data exchange. Collaborate with cross-functional teams to ensure compliance with HIPAA and ONC interoperability regulations.
The Director of Growth Marketing will lead the demand generation team to scale pipeline creation across SMB, mid-market, and enterprise segments. They are responsible for managing multi-channel campaigns, optimizing conversion rates, and ensuring strong alignment between marketing and sales teams.
This role is responsible for defining AI architecture standards, shipping production AI features, and establishing governance and evaluation frameworks across the SaaS platform. Essential functions include integrating LLM APIs, building RAG systems, optimizing performance, and advising leadership on AI build vs. buy decisions.
As a key member of the core platform team, the engineer will design, build, and maintain highly performant, well-structured, and well-tested C#/SQL services, while championing and evolving best practices in code quality and automated testing. Responsibilities also include formally and informally mentoring junior engineers and actively engaging in code reviews with distributed partners.
This strategic leader is responsible for driving operational excellence within the Customer Experience (CX) organization by establishing the rhythm of business, aligning cross-functional teams, and improving processes based on data insights. Key duties include managing operational cadence, enhancing business processes across systems like Salesforce, producing executive reporting, and leading complex strategic projects.
Business Development Representative - US Remote
PerfectServe
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Full Time
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3 months ago
PerfectServe
The primary goal of the Business Development Representative team is to build the sales funnel by identifying, creating, and passing new qualified leads to designated sales representatives. This involves executing outreach campaigns via phone, email, and social mediums to acquire and set up new meetings with target clients.
