The QA Engineer is responsible for ensuring product reliability and safety through rigorous manual and automated testing. Key duties include writing automation scripts, executing test plans, and collaborating with development and product teams to document defects.
PerfectServe
14 Remote Job Openings at PerfectServe
Own the product vision, strategy, and lifecycle of an AI-native answering service platform for healthcare. Translate clinical workflows and business objectives into a prioritized roadmap while collaborating with engineering and executive leadership.
Provide 24/7 technical support to healthcare end-users via phone, chat, and portal to resolve application and connectivity issues. Responsibilities include managing user accounts, training users on software, and configuring custom applications to meet clinical workflow needs.
Own the end-to-end website experience, focusing on usability, performance, and conversion rate optimization. Manage the CMS infrastructure and execute a disciplined experimentation program to improve the buyer journey.
Own the conversion of marketing-accepted leads into requested demos through lifecycle nurture and account-based marketing strategies. Orchestrate multi-channel plays for target health systems and manage the lead lifecycle across high-velocity and enterprise motions.
Own and maintain the company's rolling forecast model and lead quarterly reforecast cycles. Develop SaaS KPI reporting and serve as a finance partner to functional areas to provide actionable operational insights.
Own and maintain the company's rolling forecast model and lead quarterly reforecast cycles. Develop SaaS KPI reporting and serve as a finance partner to functional areas to provide actionable operational insights.
The Project Manager drives the deployment of software in ambulatory and enterprise healthcare environments, managing the full project lifecycle from sales transition to customer success. Key duties include planning project scope, managing budgets and resources, and maintaining primary communication with customer project managers.
Lead workstreams for large-scale enterprise deployments of the PerfectServe platform within diverse health systems. Provide workflow consulting, technical configuration, and training for clinical and operational teams to optimize provider communications.
Lead the monthly, quarterly, and annual financial close processes while ensuring GAAP compliance and accurate financial reporting. Manage and develop a team of accounting professionals and oversee revenue recognition for SaaS subscription models.
The Software Engineer will design, implement, and maintain high-performance Python and C# API services within an Agile framework. Responsibilities include solving complex technical problems, mentoring junior developers, and collaborating with Product Owners to deliver user stories.
Vice President, Commercial Strategy - US Remote
PerfectServe
·
Full Time
·
3 months ago
PerfectServe
Serve as a strategic partner to the Chief Revenue Officer to define go-to-market strategy, growth priorities, and customer segmentation. Accountable for developing commercial narratives for the board and aligning product positioning with market opportunities.
The Shift Operations Coordinator leads 24/7/365 shift operations by monitoring performance, managing queues, and providing real-time coaching to a small team of agents. They are responsible for maintaining service levels, ensuring smooth shift transitions, and partnering with management to drive operational improvements.
As a key member of the core platform team, the engineer will design, build, and maintain highly performant, well-structured, and well-tested C#/SQL services, while championing and evolving best practices in code quality and automated testing. Responsibilities also include formally and informally mentoring junior engineers and actively engaging in code reviews with distributed partners.
