Own the conversion of marketing-accepted leads into requested demos through lifecycle nurture and account-based marketing strategies. Orchestrate multi-channel plays for target health systems and manage the lead lifecycle across high-velocity and enterprise motions.
PerfectServe
18 Remote Job Openings at PerfectServe
Own and maintain the company's rolling forecast model and lead quarterly reforecast cycles. Develop SaaS KPI reporting and serve as a finance partner to functional areas to provide actionable operational insights.
Own and maintain the company's rolling forecast model and lead quarterly reforecast cycles. Develop SaaS KPI reporting and serve as a finance partner to functional areas to provide actionable operational insights.
The Project Manager drives the deployment of software in ambulatory and enterprise healthcare environments, managing the full project lifecycle from sales transition to customer success. Key duties include planning project scope, managing budgets and resources, and maintaining primary communication with customer project managers.
Lead workstreams for large-scale enterprise deployments of the PerfectServe platform within diverse health systems. Provide workflow consulting, technical configuration, and training for clinical and operational teams to optimize provider communications.
Own the end-to-end technical architecture and development of an AI-native answering service platform. Lead a high-performing engineering team while remaining hands-on with code reviews, system design, and production troubleshooting.
Lead the monthly, quarterly, and annual financial close processes while ensuring GAAP compliance and accurate financial reporting. Manage and develop a team of accounting professionals and oversee revenue recognition for SaaS subscription models.
The Software Engineer will design, implement, and maintain high-performance Python and C# API services within an Agile framework. Responsibilities include solving complex technical problems, mentoring junior developers, and collaborating with Product Owners to deliver user stories.
Senior Go To Market Systems Engineer - US or Canada Remote
PerfectServe
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Full Time
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a month ago
PerfectServe
Design and implement AI agents and automated workflows to optimize lead enrichment, outbound personalization, and pipeline pattern detection. Integrate these AI solutions into Salesforce, Pardot, and Snowflake to reduce manual research and increase GTM velocity.
Lead a blended team of Customer Success Advisors and Technical Leads to drive adoption, retention, and value realization for a specific customer segment. Serve as the product SME to influence roadmaps and manage high-impact service incidents and customer communications.
Vice President, Commercial Strategy - US Remote
PerfectServe
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Full Time
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2 months ago
PerfectServe
Serve as a strategic partner to the Chief Revenue Officer to define go-to-market strategy, growth priorities, and customer segmentation. Accountable for developing commercial narratives for the board and aligning product positioning with market opportunities.
The Shift Operations Coordinator leads 24/7/365 shift operations by monitoring performance, managing queues, and providing real-time coaching to a small team of agents. They are responsible for maintaining service levels, ensuring smooth shift transitions, and partnering with management to drive operational improvements.
The Manager of the PMO will lead a team of project managers to ensure successful delivery across multiple product lines while fostering operational excellence. This role involves partnering with sales teams for pre-sales support and serving as a key escalation point to maintain high customer satisfaction.
Lead the design, architecture, and optimization of cloud-native systems while integrating AI and AIOps to enhance platform reliability. Drive infrastructure automation, manage Kubernetes environments, and mentor engineering team members to ensure high-quality delivery.
Senior Full Stack Engineer – EHR Integrations - US Remote
PerfectServe
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Full Time
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3 months ago
PerfectServe
Design and implement integrations with ambulatory EHR platforms while maintaining APIs and workflows for clinical data exchange. Collaborate with cross-functional teams to ensure compliance with HIPAA and ONC interoperability regulations.
This role is responsible for defining AI architecture standards, shipping production AI features, and establishing governance and evaluation frameworks across the SaaS platform. Essential functions include integrating LLM APIs, building RAG systems, optimizing performance, and advising leadership on AI build vs. buy decisions.
As a key member of the core platform team, the engineer will design, build, and maintain highly performant, well-structured, and well-tested C#/SQL services, while championing and evolving best practices in code quality and automated testing. Responsibilities also include formally and informally mentoring junior engineers and actively engaging in code reviews with distributed partners.
This strategic leader is responsible for driving operational excellence within the Customer Experience (CX) organization by establishing the rhythm of business, aligning cross-functional teams, and improving processes based on data insights. Key duties include managing operational cadence, enhancing business processes across systems like Salesforce, producing executive reporting, and leading complex strategic projects.
