The Customer Marketing Manager will develop and execute programs to drive customer onboarding, expansion, and renewal efforts. They will collaborate cross-functionally to manage campaigns, host events, and analyze product usage data to improve customer engagement.
The Product Marketing Manager will lead go-to-market strategies, product positioning, and competitive intelligence programs to drive awareness and pipeline growth. They will partner with product, sales, and marketing teams to create effective sales enablement tools and influence product roadmaps using data-backed insights.
The Manager, Customer Marketing will develop and implement marketing programs to drive customer engagement, retention, and revenue growth across the product suite. They will lead a team of professionals and collaborate with cross-functional departments to execute lifecycle campaigns and customer advocacy initiatives.
This role acts as a Tier 3 escalation point for complex customer and product issues, bridging the gap between customers and engineering. You will investigate, reproduce, and resolve technical bugs while collaborating with developers to ensure product reliability.
