Act as a trusted advisor to partners and clients to co-design and implement scalable AI Agent architectures. Bridge the gap between business requirements and technical execution while enabling partners to independently manage deployments.
Parloa
21 Remote Job Openings at Parloa
Lead the technical execution and design of AI Agent deployments within complex enterprise environments. Collaborate with partners to architect scalable solutions and build custom integrations to bridge product gaps.
Design and implement technical integrations between Parloa's conversational AI platform and various SAP environments. Lead end-to-end integration projects from proof-of-concept to production go-live for enterprise customers.
Drive pipeline and revenue growth by executing the corporate event strategy, including customer conferences, road shows, and internal milestones. Manage all logistics, branding, and vendor relations while collaborating with Sales and Marketing teams to align events with business goals.
Establish and expand strategic relationships with Global System Integrators to accelerate growth in the Conversational and Agentic AI markets. Develop joint business plans, industry-specific IP, and scalable revenue streams through GSI-led transformation programs.
Design and implement AI Agent deployments by crafting precise LLM prompts and building integrations between enterprise systems and the Parloa platform. Collaborate with cross-functional teams to validate agent performance and document best practices for conversational AI solutions.
Lead the technical execution and design of AI Agent deployments within complex enterprise environments. Collaborate with partners to architect scalable solutions, build custom integrations, and enable partner independence.
Design and implement AI agents within enterprise SAP environments to transform customer service workflows. Collaborate with engineering teams to ensure reliable connectivity and data integration between Parloa's platform and SAP systems.
Design and implement technical integrations between Parloa's conversational AI platform and various SAP environments. Lead end-to-end integration projects from PoC to production, ensuring scalable architecture and alignment with enterprise security policies.
Define and drive the applied AI strategy focusing on agentic systems, LLM evaluation, and model optimization. Lead the Applied Science guild and translate research into production-ready solutions to improve customer experience.
Lead the end-to-end delivery lifecycle of Agentic AI deployments for enterprise customers, managing scope, timelines, and risks. Coordinate a cross-functional pod consisting of engineers and architects to ensure successful platform integration and go-live.
The role involves analyzing and resolving customer technical issues while acting as a bridge between users and internal product teams. Responsibilities include improving support documentation and capturing customer feedback to inform product enhancements.
The role involves resolving complex customer technical issues end-to-end and acting as an escalation point between customers and internal Product and Engineering teams. Additionally, the engineer will create technical documentation and translate customer insights into actionable product feedback.
You will build and lead a global Partner Success organization to ensure partner-delivered implementations meet high quality, reliability, and scalability standards. This role involves establishing operational models, governance frameworks, and feedback loops to drive partner performance and product improvements.
You will define and drive technical strategy across multiple domains while remaining hands-on with code and architecture. The role involves leading cross-team initiatives to build resilient, enterprise-grade systems that scale globally.
You will design and build custom internal systems, tools, and AI-powered workflows to optimize the Go-To-Market organization's operations. This involves translating business strategy into scalable technical solutions and maintaining integrations across core GTM systems.
You will build and lead a high-performance engineering team to deliver resilient, enterprise-grade AI solutions. You are responsible for driving technical excellence, fostering a culture of ownership, and aligning team output with strategic business goals.
You will own and grow a portfolio of strategic CX and systems integrators to drive pipeline and influence complex enterprise sales cycles. This role involves orchestrating deal execution across internal teams and enabling partners to scale their offerings around the Parloa platform.
You will build and scale Parloa's indirect channel across North America by managing relationships with Technology Services Distributors and their advisor networks. This role involves defining go-to-market strategies, generating qualified pipeline, and collaborating with internal teams to drive revenue growth.
This role involves defining and executing the product and platform security strategy, building necessary programs, tooling, and practices to scale with the AI platform. The director will also lead and grow the security team, fostering a culture where security is the responsibility of every engineer.
The mission is to build and scale dedicated infrastructure for custom agent integrations, empowering customer-facing engineers by creating a robust, automated, and self-service platform. Responsibilities include designing cloud infrastructure, creating reusable CI/CD templates, championing Infrastructure as Code, and managing a Kubernetes environment for diverse integration services.
