The role involves managing support tickets and acting as a technical liaison between clients and the product team to resolve issues. Responsibilities include creating support documentation and reporting on client metrics and SLAs.
Ontic
9 Remote Job Openings at Ontic
Support data migration projects through data preparation, mapping, validation, and execution. Collaborate with cross-functional teams to troubleshoot data issues and document migration processes to improve operational efficiency.
Drive all sales efforts within the assigned East Territory, managing the full sales cycle from prospect identification to deal closure. Develop and execute a sales strategy to meet revenue targets while building relationships with Fortune 1000 stakeholders.
The role focuses on delivering maintenance, configuration, and implementation services for enterprise-level SaaS clients. Key duties include providing on-call support, training new users, and driving client adoption and retention through proactive engagement.
Lead and scale enterprise sales execution across the Central United States, managing a team of five Enterprise Account Executives. Accountable for regional revenue targets, pipeline generation, and strategic alignment with cross-functional teams.
Manage a portfolio of high-value Fortune 500 clients as a trusted advisor to drive platform adoption and measurable business value. Lead executive engagements, manage renewals, and collaborate cross-functionally to influence product roadmaps based on client feedback.
Lead the development of security controls, governance frameworks, and risk management practices for AI technologies across the organization. This includes defining AI usage policies, implementing technical guardrails, and conducting security assessments of AI platforms and models.
The Strategic Account Manager is responsible for driving revenue growth and ensuring retention across a portfolio of Fortune 1000 clients. This includes developing account growth strategies, managing a sales pipeline in Salesforce, and partnering with internal teams to deliver tailored proposals.
This role involves partnering with Sales and Go-To-Market teams to accelerate strategic sales by acting as a consultative subject matter expert on modern Global Security Operations Center (GSOC) programs for enterprise and public sector clients. Additionally, the director will drive customer retention by offering advisory workshops and best-practice consulting to advance operational maturity and articulate business value.
