The Member Contact Center Representative provides exemplary service to credit union members via phone, email, and web channels while processing transactions and account maintenance. They are responsible for identifying member needs, offering financial solutions, and achieving cross-sell goals while maintaining high standards of accuracy and confidentiality.
The Member Contact Center Representative provides exemplary service to credit union members via phone, email, and web channels while processing transactions and account maintenance. They are responsible for identifying member needs, offering financial solutions, and achieving cross-sell goals while maintaining high standards of accuracy and confidentiality.
The consultant will conduct outbound calls to potential and existing members to promote credit union products and services, including loans and investments. They are responsible for meeting sales goals, maintaining accurate CRM records, and providing professional financial solutions to members.
Oversees the operations of the Collections Department, including the development and implementation of strategies for delinquency control and asset liquidation. Manages team performance, ensures regulatory compliance, and provides leadership to achieve organizational financial goals.
The Digital Marketing Specialist develops and implements digital content and campaigns, including trigger-based emails, SEO, SEM, and lead generation strategies. They are responsible for managing the corporate website, ensuring compliance, and analyzing usage data to provide actionable insights.
The Systems Engineer designs, implements, and maintains secure infrastructure while monitoring system performance and reliability. They also provide technical mentorship to the IT team and manage critical environments including Active Directory, virtualization, and email systems.
The consultant will conduct outbound calls to potential and existing members to promote credit union products and services, including loans and deposits. They are responsible for meeting sales goals, maintaining accurate records in the CRM, and providing professional financial guidance to members.
The Enterprise Systems Analyst improves system efficiencies, troubleshoots enterprise issues, and delivers new functionality to business units and members. They act as a Subject Matter Expert on multiple concurrent projects and serve as a liaison between business needs and system capabilities.
The Commercial Loan Analyst conducts credit evaluations and analyzes complex financial data, including tax returns and collateral, to determine repayment ability. They are responsible for preparing credit memorandums, performing site visits, and supporting loan officers throughout the approval process.
Provide strategic oversight and operational excellence for consumer lending functions, including indirect lending, underwriting, and operations. The role is accountable for achieving P&L goals, ensuring regulatory compliance, and driving sustainable portfolio growth.
The Network Administrator will maintain and monitor the reliability, performance, and security of the Credit Union’s computer systems and networking equipment. Responsibilities include troubleshooting technical issues, managing network performance, and supporting disaster recovery efforts.
