You will own the design and delivery of complex data platform components, including ingestion pipelines and warehouse models. Additionally, you will lead technical delivery, set engineering standards, and mentor team members while engaging with senior stakeholders.
The Senior Business Analyst leads complex projects by eliciting requirements, mapping business processes, and ensuring technology solutions align with business objectives. They also provide leadership through mentoring, performance management, and stakeholder engagement to drive product innovation and efficiency.
The Case Manager is responsible for investigating and resolving customer complaints in accordance with FCA DISP rules and internal service standards. They must identify root causes, communicate effectively with customers, and collaborate with internal teams to drive service improvements.
The Head of Operational Risk will lead the team in engaging with business divisions to embed the Risk Management Framework and promote effective risk ownership. This role involves providing oversight, constructive challenge, and insightful guidance to Executive and Board governance forums.
