Serve as the first point of contact for members to coordinate transportation services and resolve questions or concerns. Responsibilities include scheduling reservations, documenting customer interactions, and ensuring high-quality data entry.
Modivcare
21 Remote Job Openings at Modivcare
Serve as the first point of contact for members to coordinate transportation services and resolve questions or concerns. Accurately document customer interactions and maintain professional communication to improve health outcomes.
Customer Service Representative - Work From Home, in SC Only
Modivcare
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Full Time
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4 days ago
Modivcare
Serve as the first point of contact for members to coordinate transportation services and resolve questions or concerns. Responsibilities include scheduling reservations, documenting customer interactions, and ensuring high-quality data entry.
Remote Customer Service Representative - Hawaii-Based Only
Modivcare
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Full Time
·
4 days ago
Modivcare
Serve as the first point of contact for members to coordinate transportation services and resolve questions. Document all customer interactions and complaints accurately to ensure positive health outcomes.
Customer Service Representative - Work From Home, AZ Only
Modivcare
·
Full Time
·
4 days ago
Modivcare
Serve as the first point of contact for members to coordinate transportation services and resolve questions. Document all customer interactions and complaints accurately to ensure positive health outcomes.
Respond to emergency and non-emergency medical alerts to provide support and dispatch responses according to protocol. Maintain accurate real-time records in a database while communicating with empathy and patience to members.
Respond to emergency and non-emergency medical alerts to provide support and dispatch responses according to protocol. Maintain accurate real-time records in a database while communicating with empathy and patience to members.
Leads the DevOps team in setting technical direction for secure and reliable software delivery and infrastructure modernization. Manages team performance, budgets, and the implementation of AWS Well-Architected principles and CI/CD governance.
Care Center Representative - Remote - BILINGUAL/SPANISH SPEAKING ONLY
Modivcare
·
Full Time
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5 days ago
Modivcare
Respond to emergency and non-emergency medical alerts to provide support and dispatch responses according to protocol. Maintain accurate real-time records in a database while communicating with empathy and patience to members.
Serve as the first point of contact for members to coordinate transportation services and resolve questions. Document all customer interactions and complaints accurately to ensure positive health outcomes.
Serve as the first point of contact for members to coordinate transportation services and resolve questions. Document all customer interactions and complaints accurately to ensure positive health outcomes.
Serve as the first point of contact for members to coordinate transportation services and resolve questions or concerns. Responsibilities include scheduling reservations, documenting customer interactions, and ensuring accurate trip data entry.
The role involves monitoring medical alert alarms and contacting clients, emergency contacts, and first responders to determine necessary interventions. It also includes managing inbound/outbound calls, troubleshooting devices, and maintaining accurate patient records.
Responsible for ensuring timely and accurate payment for services by managing accounts receivable and communicating with payers and clients. The role involves resolving billing discrepancies, auditing functions, and maintaining accurate records within the revenue cycle management system.
Develop and implement strategies to generate leads and increase referral business while maintaining strong relationships with referral partners. Track sales data, negotiate contracts, and collaborate with internal departments to achieve overall revenue goals.
The role involves monitoring medical alert alarms and contacting clients, emergency services, and healthcare professionals to determine necessary interventions. Responsibilities also include managing inbound/outbound calls, troubleshooting devices, and maintaining accurate patient records.
Lead nationwide efforts to create and maintain efficient, sustainable transportation service delivery models for member transportation. Drive strategic initiatives, manage budgets and P&L, and provide leadership to senior teams to enhance operational efficiency.
Lead the development and execution of complex product strategies and roadmaps to ensure commercial success and alignment with business goals. Oversee cross-functional teams, manage stakeholder relationships, and utilize data analytics to optimize product performance and user experience.
Lead the Infrastructure team in managing Azure cloud and on-premises environments while guiding modernization and migration efforts. Oversee DevOps and SRE practices to ensure high availability, scalability, and operational excellence across the organization.
The HRIS Manager provides strategic oversight and day-to-day management of HR information systems, specifically ADP Vantage and Workforce Now, within a complex healthcare environment. The role focuses on optimizing system efficiency, ensuring data integrity, and partnering with cross-functional teams to support the full employee lifecycle.
Lead and manage a team of software engineers to develop and maintain software applications. Oversee the technical direction and delivery of engineering projects.
