The Patient Engagement Specialist processes new referrals, validates insurance eligibility, and educates patients about organizational programs. They also perform virtual outreach, manage patient enrollment, and maintain accurate records within the EHR system.
This role involves monitoring medical alert alarms and coordinating responses with emergency services and health professionals. The navigator also manages inbound and outbound calls to assist clients, troubleshoot devices, and maintain accurate patient records.
This role manages and maintains IT Service Management (ITSM) tools and processes, specifically ServiceNow, to ensure effective workflows and data accuracy. The analyst also leads projects, provides technical support, and drives IT asset reclamation efforts across the organization.
The Care Center Representative responds to emergency and non-emergency calls to provide support and monitor medical alerts. They are responsible for accurately documenting call details in a database while maintaining confidentiality and troubleshooting alarm systems.
The Home Service Representative is responsible for installing, troubleshooting, and maintaining personal emergency response and homecare monitoring equipment in member homes. They must also manage their own service schedule and educate members on the proper use of the installed devices.
The Software Engineer IV will lead the architecture and design of complex, distributed systems while driving the adoption of AI-assisted development tools. They will collaborate with cross-functional teams to ensure operational excellence, system reliability, and the delivery of high-quality, scalable solutions.
The SDET II will develop and maintain automated test frameworks to ensure software quality across various platforms. They will collaborate with developers to identify defects, execute test cases, and participate in the full software development lifecycle.
The representative serves as the first point of contact for members, coordinating transportation services and resolving inquiries accurately. They are responsible for documenting interactions, managing reservations, and ensuring high-quality service standards are met.
The Care Partner Representative III is responsible for managing inbound calls and alarm signals, determining appropriate emergency or non-emergency responses, and maintaining accurate customer records. They must provide professional service while troubleshooting alarm systems and coordinating with emergency services like Police, Fire, and EMS.
The representative will respond to emergency and non-emergency medical alerts while providing compassionate support to members. They are responsible for documenting call details accurately and troubleshooting alarm systems in a fast-paced, remote environment.
The Care Center Representative responds to emergency and non-emergency alerts to provide support and comfort to members. They are responsible for documenting call details, dispatching responses, and maintaining accurate records in the database.
The Care Center Representative responds to emergency and non-emergency calls to provide support and dispatch assistance to members. They are responsible for monitoring medical alarms, documenting call details in a database, and maintaining accurate member records.
The Care Center Representative responds to emergency and non-emergency alerts to provide support and comfort to individuals during critical moments. They are responsible for documenting call details, troubleshooting alarm systems, and maintaining accurate records in the database.
The Care Center Representative responds to emergency and non-emergency calls to provide support and dispatch assistance to members. They are responsible for accurately documenting call details, monitoring medical alerts, and maintaining system records.
The representative serves as the first point of contact for members, coordinating transportation services and resolving inquiries. They are responsible for accurately documenting interactions, managing reservations, and maintaining a professional demeanor in a high-volume contact center.
The Customer Service Representative serves as the primary point of contact for members, coordinating transportation services and resolving inquiries. They are responsible for accurately documenting interactions, managing reservations, and ensuring a positive experience for all customers.
The manager is responsible for overseeing the corporate fleet program, including strategy, maintenance, compliance, and vendor relationships for 150-300 vehicles. They also lead operational performance, manage budgets, and mentor staff to ensure efficient and safe fleet operations.
The Transportation Network Manager I is responsible for developing and executing strategic plans to grow and enhance the Non-Emergency Medical Transportation (NEMT) provider network. This role involves recruiting new providers, managing contract negotiations, and fostering positive relationships to meet contractual and customer expectations.
The Facility Outreach Manager serves as an advocate within the NEMT system by providing in-service training to facilities and fostering strong relationships with medical providers. This role also involves analyzing data to develop outreach strategies, managing quality assurance activities, and overseeing stakeholder engagement.
The Provider Relations Manager is responsible for building and maintaining effective relationships with transportation providers to ensure service quality and operational performance. They will monitor provider metrics, resolve issues, and conduct training to support safe and compliant transportation services.
The Provider Relations Manager manages transportation provider relationships and performance metrics within an assigned geographic area. They drive process improvements, conduct training, and utilize data to ensure compliance and high-quality member experiences.
This role manages strategic transportation partnerships to maximize performance and value through data-driven insights and executive relationship management. The manager leads operational reviews and cross-functional initiatives to improve member outcomes and organizational efficiency.
Leads the DevOps team in setting technical direction for secure and reliable software delivery and infrastructure modernization. Manages team performance, budgets, and the implementation of AWS Well-Architected principles and CI/CD governance.
Develop and implement strategies to generate leads and increase referral business while maintaining strong relationships with referral partners. Track sales data, negotiate contracts, and collaborate with internal departments to achieve overall revenue goals.
