The Provider Relations Manager is responsible for building and maintaining effective relationships with transportation providers to ensure service quality and operational performance. They will monitor provider metrics, resolve issues, and conduct training to support safe and compliant transportation services.
Modivcare
18 Remote Job Openings at Modivcare
The Contact Center Supervisor oversees daily operations, leads a team of representatives to meet contract goals, and drives continuous improvement in customer experience. They are responsible for monitoring performance, managing budgets, coaching staff, and ensuring compliance with Medicaid policies.
The Provider Relations Manager manages transportation provider relationships and performance metrics within an assigned geographic area. They drive process improvements, conduct training, and utilize data to ensure compliance and high-quality member experiences.
This role coordinates IT support requests to ensure timely resolution and manages workflow processes to enhance departmental efficiency. The incumbent will generate reports, maintain standardized procedures, and collaborate with cross-functional teams to achieve IT goals.
The role involves resolving technical issues for clients via phone, email, and help desk tickets. It focuses on providing exceptional customer service and guided troubleshooting to ensure device functionality.
This role manages the implementation and project management of client marketing campaigns, including asset inventory and post-launch reporting. It involves coordinating cross-functional teams to align resources and ensure the timely delivery of program goals.
This role manages strategic transportation partnerships to maximize performance and value through data-driven insights and executive relationship management. The manager leads operational reviews and cross-functional initiatives to improve member outcomes and organizational efficiency.
Responsible for managing accounts receivable, ensuring timely payment for services, and resolving billing discrepancies with payers and clients. The role involves monitoring rejections, performing audits, and maintaining accurate insurance and billing records.
Respond to emergency and non-emergency medical alerts to provide support and dispatch responses according to protocol. Maintain accurate real-time records in a database while communicating with empathy and patience to members.
Respond to emergency and non-emergency medical alerts to provide support and dispatch responses according to protocol. Maintain accurate real-time records in a database while communicating with empathy and patience to members.
Leads the DevOps team in setting technical direction for secure and reliable software delivery and infrastructure modernization. Manages team performance, budgets, and the implementation of AWS Well-Architected principles and CI/CD governance.
Care Center Representative - Remote - BILINGUAL/SPANISH SPEAKING ONLY
Modivcare
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Full Time
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25 days ago
Modivcare
Respond to emergency and non-emergency medical alerts to provide support and dispatch responses according to protocol. Maintain accurate real-time records in a database while communicating with empathy and patience to members.
Responsible for ensuring timely and accurate payment for services by managing accounts receivable and communicating with payers and clients. The role involves resolving billing discrepancies, auditing functions, and maintaining accurate records within the revenue cycle management system.
Develop and implement strategies to generate leads and increase referral business while maintaining strong relationships with referral partners. Track sales data, negotiate contracts, and collaborate with internal departments to achieve overall revenue goals.
Lead nationwide efforts to create and maintain efficient, sustainable transportation service delivery models for member transportation. Drive strategic initiatives, manage budgets and P&L, and provide leadership to senior teams to enhance operational efficiency.
Lead the development and execution of complex product strategies and roadmaps to ensure commercial success and alignment with business goals. Oversee cross-functional teams, manage stakeholder relationships, and utilize data analytics to optimize product performance and user experience.
The HRIS Manager provides strategic oversight and day-to-day management of HR information systems, specifically ADP Vantage and Workforce Now, within a complex healthcare environment. The role focuses on optimizing system efficiency, ensuring data integrity, and partnering with cross-functional teams to support the full employee lifecycle.
Lead and manage a team of software engineers to develop and maintain software applications. Oversee the technical direction and delivery of engineering projects.