Own and expand client-facing reporting to demonstrate the clinical and business value of the platform. Build and maintain the data foundation using dbt and SQL to support cross-functional stakeholders in making data-driven decisions.
Modern Health
9 Remote Job Openings at Modern Health
Manage a portfolio of enterprise accounts across the APAC region, serving as the primary point of contact for product adoption, engagement, and retention. Partner with senior HR executives and business leaders to define and execute custom mental health program strategies.
You will provide frontline client support via Zendesk while designing and refining automated, AI-assisted journeys to enable client self-service. Additionally, you will monitor customer health metrics and collaborate cross-functionally to drive program adoption, retention, and growth.
Manage a portfolio of employer accounts, serving as the primary point of contact for product adoption, engagement, and contract renewals. Partner with senior HR executives and business leaders to define and execute custom mental wellness program strategies.
The Senior Client Manager will own employer relationships from launch through renewal, serving as a strategic consultant and product expert. They will drive product adoption, engagement, and retention by partnering with senior HR executives and business leaders.
The Senior Counsel will lead regulatory, privacy, and compliance matters, providing strategic legal advice on healthcare services and digital platform operations. They will partner with cross-functional teams to ensure product innovation aligns with complex legal frameworks and global data protection standards.
The role involves responding to provider inquiries accurately and promptly via ZenDesk to ensure providers can deliver quality care, while also identifying provider needs and enabling them to use proprietary tools. Key duties include analyzing product errors, updating internal databases, sharing feature requests, and managing the active provider network to ensure an exceptional experience.
The Product Security Engineer will analyze security vulnerabilities in web and mobile applications, drive remediations, and integrate security throughout the Software Development Life Cycle (SDLC) by championing secure development practices. This role involves developing cost-effective security solutions, implementing security standards, routinely testing configurations, and guiding engineering teams on secure coding.
The Director, People Business Partner will act as a strategic thought partner to executives, shaping and executing people strategies focused on engagement, leadership strength, and business impact. This involves providing counsel on organizational design, talent planning, and leadership development while balancing near-term needs with long-term cultural health.
