The Sales Development Representative is responsible for high-volume outbound prospecting to generate new business opportunities within healthcare organizations. They will conduct discovery calls, manage the sales pipeline in the CRM, and schedule qualified meetings for Account Executives.
You will own the entire customer journey from implementation to renewal, with direct accountability for gross and net retention metrics. You will lead and scale the customer success, implementation, and support teams while defining strategies to improve time-to-value and customer health.
You will own and scale EHR partnerships, managing the full lifecycle from marketplace listings to co-marketing and co-sell motions. Additionally, you will collaborate with product and finance teams to define integration priorities and manage partner economics.
