The Business Analyst will support the implementation of a new ERP system by mapping processes, gathering requirements, and facilitating system configuration. They will act as a liaison between project teams and end users to ensure successful system rollout and user readiness.
Provide support and service to providers and members as the first point of contact in a federal contact center. Effectively problem-solve and contribute to a team environment while ensuring high-quality customer service.
The consultant will assess complex mental health disability claims to provide recommendations for recovery and sustainable return-to-work outcomes. They will also coach disability professionals and contribute to the development of best practices in disability management.
Lead and develop the cybersecurity function to execute enterprise priorities and protect sensitive information and technology assets. Partner with business leaders to integrate security into key decisions and oversee threat detection and incident response.
The Legal Counsel will review, draft, and negotiate commercial agreements while providing legal advice on privacy, regulatory compliance, and corporate governance. They will partner with business leaders to support strategic initiatives and manage real estate transactions.
Lead and execute initiatives to improve Group Underwriting documentation, processes, and tools. Design training curricula and conduct quality reviews of complex cases to ensure continuous improvement and efficiency.
Provide high-level customer service and support to insurance members across Canada. Effectively solve problems and contribute to a positive team environment within a contact center setting.
Develop and execute strategic B2B marketing communication plans to engage Group Insurance Business stakeholders and enhance brand reputation. Lead the creation of high-quality content across various channels and collaborate with cross-functional teams to ensure consistent messaging.
The Senior Group Underwriting Best Practice Analyst leads initiatives to align underwriting processes, tools, and documentation while facilitating training and quality reviews. They act as a liaison with internal departments and provide guidance to team members to support growth and persistency strategies.
The Expert Group Underwriter will establish renewal and quote pricing for large, complex corporate groups while analyzing trends to support financial objectives. They will also mentor underwriting staff, conduct peer reviews, and lead process-improvement initiatives.
The Senior Group Underwriter will collaborate with the Group Insurance Pricing team to meet financial objectives for group health, life, and disability insurance sectors. Key duties include establishing pricing for proposals and renewals, drafting financial agreements, and negotiating files with advisors.
The Bilingual Disability Claims Specialist is responsible for adjudicating disability claims and developing case management plans. This role involves active case management, regular communication with stakeholders, and ensuring timely decisions are made.
Provide support and service to providers and members, ensuring the highest level of customer service. Effectively problem solve and contribute positively to a team environment.
