Marco Technologies

The Customer Success Representative handles incoming client inquiries, prioritizes issues, and provides efficient troubleshooting support. They also identify upsell and cross-sell opportunities while maintaining accurate database records and adhering to company procedures.

The Customer Success Representative handles incoming client communications, prioritizes issues, and provides initial troubleshooting support for systems and applications. They also identify upsell and cross-sell opportunities while maintaining accurate client records and adhering to company procedures.