Provide marketing, sales, and underwriting support for new and renewing self-funded clients. Build relationships with stop-loss carriers to support account retention, renewals, and regional growth, while collaborating with internal teams, brokers, and carriers.
The Sales Manager leads and develops a team of Regional Sales Executives while personally driving new business growth through strategic relationships. They are responsible for pipeline management, sales forecasting, and executing sales strategies within the self-funded healthcare market.
Benefit Advocates manage and coordinate high-volume service requests via phone, email, and chat to assist clients with healthcare and wellness benefits. They educate employees on their benefit plans and provide guidance to resolve various benefit-related issues.
The Senior Financial Analyst supports enterprise-wide planning, forecasting, reporting, and financial analysis activities. This role partners with business leaders to develop financial models, monitor performance, and provide actionable insights for strategic decision-making.
The Senior COBRA Analyst manages COBRA administration for high-complexity clients, including fiscal duties, database maintenance, and compliance reporting. They also handle COBRA implementation, process continuation paperwork, and provide support for FMLA and leave programs.
The Claims Corrections Analyst is responsible for processing system claims corrections, including voids, history adjustments, stop payments, and refunds. This role requires maintaining high accuracy and efficiency within a fast-paced, customer-service-driven environment.
The COBRA Analyst oversees all aspects of the client and member experience, including benefit elections, payments, and reporting for COBRA, FMLA, and leave programs. This role involves managing inbound and outbound communications via phone, email, and fax with clients, members, and third-party affiliates.
The Strategic Reporting Consultant defines and executes the end-to-end reporting strategy across all lines of business to ensure data accuracy and alignment with business objectives. This role acts as a strategic advisor to leadership and clients, translating complex data into actionable insights while leading cross-functional teams to deliver high-value reporting roadmaps.
The Senior Claims Analyst is responsible for the accurate adjudication and processing of medical, dental, and vision claims while serving as a liaison for internal departments. They also analyze life and disability information to make benefit determinations and provide guidance to team members regarding processing procedures.
The Sr. Reinsurance Administrator is responsible for the accurate and timely filing of excess risk claims and handling complex stop-loss claim situations. They also assist with reporting initiatives, testing, and training new reinsurance analysts.
Provide quality service by responding to high-volume telephonic, written, and electronic inquiries regarding benefits, eligibility, and claim status. Accurately document all actions and navigate multiple system applications to resolve member and provider issues.
Responsible for the accurate filing of excess risk medical claims and coordinating with stop loss carriers for reimbursements. The role involves managing appeals, distributing reports, and notifying stakeholders when claimants reach specific deductible thresholds.
