Responsible for handling a high volume of telephonic, written, and electronic inquiries regarding benefits, eligibility, and claim status. The role involves navigating multiple system applications to accurately document actions and resolve customer issues.
Luminare Health
8 Remote Job Openings at Luminare Health
Responsible for building and maintaining strategic partnerships with a book of 12-20 clients throughout their entire life cycle. Focuses on retaining and growing revenue through service excellence, problem resolution, and renewal activities.
Serve as the primary point of contact for clients and provide administrative support to Client Managers to ensure business retention. Responsibilities include responding to client inquiries, running reports, and conducting presentations at benefit fairs or renewal meetings.
Serve as the primary point of contact for clients and provide administrative support to Client Managers to ensure business retention. Coordinate with internal departments to resolve client concerns, generate reports, and conduct client-facing presentations and meetings.
The role is responsible for building and maintaining strategic partnerships with a book of 12-20 clients throughout their entire lifecycle. Key goals include retaining and growing revenue while ensuring service excellence and managing renewals and upsells.
Sr Client Manager: Hospital/Health Systems (West Coast)-LHB
Luminare Health
·
Full Time
·
2 days ago
Luminare Health
Provide high-level consultative and strategic oversight for complex accounts to meet retention and revenue targets. Cultivate relationships with clients and brokers to identify sales opportunities and expand business growth.
The Clinical Advisor provides day-to-day client support and strategically collaborates with internal teams to ensure Utilization Review and Case Management workflows meet client needs. They maintain active relationships with stakeholders across sales, clinical, and claims departments to deliver business solutions.
The Performance and Capacity Engineer will act as a principal architect to ensure infrastructure stability, scalability, and operational excellence. You will own the 3-year Capacity and Enterprise Monitoring Roadmaps while integrating intelligent automation to optimize system performance.