Serve as the primary point of contact for clients and provide administrative support to Client Managers to ensure business retention. Coordinate with internal departments to resolve client concerns, generate reports, and conduct benefit presentations.
Luminare Health
9 Remote Job Openings at Luminare Health
Responsible for sourcing, transforming, and analyzing data from core systems to support performance reporting and operational analytics. The role involves developing SQL queries and collaborating with IT and operations teams to ensure high-quality, trusted datasets.
Own the design, governance, and delivery of operational performance reporting and KPI standardization. Translate operational results into executive-level dashboards and narratives to ensure transparency against contractual and regulatory expectations.
The role involves gathering and documenting business needs and requirements to create user stories and acceptance criteria. Additionally, the analyst is responsible for establishing test plans, developing scenarios, and executing testing processes.
Respond to high-volume telephonic, written, and electronic inquiries regarding benefits, eligibility, and claim status. Accurately document all actions and navigate multiple system applications to resolve customer issues.
Director, Data Governance & Analytics- Luminare Health
Luminare Health
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Full Time
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7 days ago
Luminare Health
The role is responsible for developing and operationalizing the enterprise Data Governance Program, including stewardship, quality, and security controls. It also involves maturing the Data Lake and Unified Data Platform to improve data usability and value across the organization.
Senior Director Network and File Operations - LH
Luminare Health
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Full Time
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23 days ago
Luminare Health
Oversee the strategic integration of provider networks and the governance of outbound data integrations to third-party vendors. Lead cross-functional teams to modernize integration workflows and ensure compliance with data security protocols.
This position manages operations workforce and inventory efforts by providing insights on supply and demand analytics and gap analysis. It also involves strategically allocating resources and personnel while ensuring compliance with workplace laws and regulations.
The Performance and Capacity Engineer will act as a principal architect to ensure infrastructure stability, scalability, and operational excellence. You will own the 3-year Capacity and Enterprise Monitoring Roadmaps while integrating intelligent automation to optimize system performance.