The coordinator will manage the end-to-end execution of the creator program, including outreach, contract negotiation, and relationship maintenance. They are also responsible for quality control of content submissions and coordinating campaign logistics across various platforms.
The Head of Growth will own the end-to-end growth strategy across both digital and offline channels to drive business expansion. This involves ideating, executing, and measuring growth experiments while managing budgets and vendor partnerships.
You will own the end-to-end creative process for paid performance advertising, including strategy, production, and data-driven optimization across multiple platforms. Additionally, you will manage a team to produce high-volume ad variants while ensuring full-funnel alignment between ad creative and landing page experiences.
The Operations Manager will lead day-to-day customer service and retention operations to maximize customer satisfaction and lifetime value. They will collaborate cross-functionally to optimize workflows, implement retention strategies, and drive continuous improvement through data-driven decision-making.
Provide exceptional support to patients across multiple channels including phone, email, and chat while resolving inquiries related to billing, prescriptions, and account management. Coordinate with internal clinical and operations teams to ensure patient issues are resolved accurately and documented within the CRM.
You will design and manage the full employee lifecycle, including onboarding, performance management, and compliance. Additionally, you will lead end-to-end recruiting efforts for all roles, with a specific focus on sourcing and closing technical engineering candidates.
The video editor will produce short-form educational, UGC, and paid social ad content while ensuring compliance with healthcare regulations. They will collaborate with the social media manager and healthcare creators to iterate on ad variants and maintain brand standards.
Design high-impact visual assets for marketing, social media, and web platforms to support brand growth. Collaborate with marketing and content teams to maintain brand consistency and iterate on designs based on performance feedback.
Design visual assets for various digital platforms including social media, email, and web to support marketing and growth initiatives. Collaborate with cross-functional teams to maintain brand consistency and iterate on designs based on performance feedback.
You will lead and coach a remote sales team to drive inbound and outbound patient conversions while building and refining sales playbooks. You are responsible for maintaining pipeline discipline, setting KPIs, and collaborating with marketing and operations to optimize performance.
Provide exceptional support to patients via multiple channels including phone, email, and chat while resolving inquiries related to billing, prescriptions, and account management. Coordinate with internal clinical and operations teams to ensure patient issues are resolved efficiently and documented accurately in the CRM.
The Sales Representative will drive patient growth by managing the full conversion journey for both inbound and outbound leads. Responsibilities include conducting outreach via phone, SMS, and email, handling objections, and maintaining accurate CRM documentation.
The Graphic Designer will create high-quality visual assets for marketing, growth, and brand initiatives across various digital platforms. They will collaborate with marketing and content teams to maintain brand consistency while managing multiple design requests in a fast-paced environment.
Design high-impact visual assets for marketing, social media, web, and email campaigns to support growth initiatives. Collaborate with marketing and content teams to maintain brand consistency while iterating on designs based on performance feedback.
The Customer Retention Specialist will proactively engage with at-risk patients to prevent cancellations and manage subscription pause requests. They are responsible for documenting interactions in the CRM and coordinating with the clinical team to ensure high-quality patient support.
The Pharmacy Partnerships Specialist will identify, qualify, and engage compounding pharmacy partners to support the company's clinical ecosystem. This role involves conducting high-volume outreach, managing the partnership pipeline in a CRM, and collaborating with internal teams to ensure network expansion.
The Email & SMS Marketing Manager will own the end-to-end strategy, execution, and performance of retention marketing programs. This includes building automated flows, managing promotional calendars, and optimizing campaigns to drive revenue from the existing customer base.
You will build and maintain responsive, high-performance user interfaces for consumer storefronts and clinical platforms using Next.js and React. Additionally, you will leverage AI development tools to accelerate coding, improve quality, and implement complex clinical workflows.
The Lifecycle Marketing Manager will own the end-to-end retention strategy, building and optimizing automated customer journeys across email, SMS, and CRM channels. They will collaborate with cross-functional teams to drive engagement, subscription renewals, and lifetime value through data-driven experimentation and personalization.
Manage payment disputes, chargebacks, and billing exceptions while coordinating with cross-functional teams to resolve payment issues. Monitor payment activity for fraud trends and implement process improvements to enhance payment success rates.
The Payment Operations Specialist will manage payment disputes, chargebacks, and billing exceptions while coordinating with cross-functional teams to resolve payment issues. They will also monitor payment activity for fraud and recommend process improvements to enhance payment success rates.
The Partnership Development Representative will identify and engage potential pharmaceutical and B2B partners to build a qualified pipeline. They are responsible for conducting outreach, managing CRM data, and scheduling introductory calls for the leadership team.
Conduct virtual patient consultations and review health data to determine appropriate treatment plans for weight management. Provide ongoing clinical oversight and document all encounters accurately within the EMR system.
Lead and manage the frontline customer support and operations team during U.S. business hours to ensure smooth workflow and high performance. Handle complex escalations, mentor agents for self-sufficiency, and provide data-driven insights to leadership.
Lead and coach a sales team to achieve conversion goals while managing daily execution during U.S. business hours. Responsible for monitoring KPIs, removing operational roadblocks, and optimizing the sales pipeline to increase patient acquisition.
Lead and coach a remote team of B2C Sales Representatives to maximize patient acquisition and improve conversion rates. Own the end-to-end sales process, from refining scripts and playbooks to monitoring CRM hygiene and partnering with Marketing.
Lead the frontline customer support and operations team during US business hours to ensure smooth workflow and high performance. Handle complex escalations, mentor agents for self-sufficiency, and provide data-driven insights to leadership.
Lead and manage the frontline customer support and operations team during U.S. business hours. Drive team performance through metric analysis, handle complex escalations, and optimize operational workflows.
Lead the frontline customer support and operations team during U.S. business hours to ensure smooth workflow and high performance. Manage complex escalations, mentor agents for self-sufficiency, and provide data-driven insights to leadership.
The Medical Director is responsible for the clinical integrity, safety, and oversight of the telehealth platform. This includes developing clinical protocols for metabolic health and supervising a distributed network of providers.
Lead and optimize the Customer Service function to ensure exceptional patient experiences and high-quality support coverage. Collaborate with cross-functional teams to resolve root issues and scale operational infrastructure.
Proactively engage at-risk patients to prevent churn and manage inbound cancellation or pause requests. You will execute win-back campaigns and provide feedback to product teams to improve retention strategies.
Lead and coach a remote sales team to improve inbound conversion rates and outbound reactivation. Build sales playbooks, scripts, and reporting frameworks from scratch to optimize the patient conversion pipeline.
Conduct virtual patient consultations and review health data to determine appropriate treatment plans for weight management. Provide ongoing clinical oversight and document all encounters accurately within the EMR system.
Lead a team of full-stack engineers while architecting and operating multi-agent AI pipelines to multiply engineering output. Own the delivery of the clinical engine, e-commerce storefront, and A/B testing infrastructure for a telehealth platform.
Create and edit short-form educational content, UGC, and paid social ads for Meta, TikTok, and YouTube. Ensure all video assets are high-converting, brand-consistent, and strictly compliant with healthcare regulations.
Create and edit short-form educational content, UGC, and paid social ads for Meta, TikTok, and YouTube. Ensure all video assets are high-converting and strictly adhere to healthcare compliance and brand standards.
Own paid acquisition and funnel performance by designing and executing structured A/B and multivariate tests across creative, landing pages, and offers. Manage Meta and Google campaigns while maintaining a detailed testing log to optimize CAC and conversion rates.
You will drive end-to-end delivery across Node.js backends and Next.js frontends, focusing on AI-augmented development and orchestrating Claude agent teams. Your role will involve building and iterating on AI-powered product features while maintaining high production quality.
The Nurse Practitioner will conduct virtual patient evaluations, review clinical information, determine medical necessity, and prescribe evidence-based weight management treatments in compliance with state laws. Responsibilities also include providing follow-up care, clinical monitoring, and accurate documentation within the EMR.
The physician will conduct virtual patient evaluations, review medical histories and labs, determine medical necessity, and prescribe evidence-based treatment for weight management and metabolic health. Key duties include providing ongoing follow-up, monitoring patient progress, and accurately documenting all clinical encounters within the EMR.
