The Operations Manager will lead the customer service function, overseeing performance, quality, and team development. They will also optimize support workflows and collaborate with cross-functional departments to resolve patient issues and improve operational efficiency.
The specialist will manage the end-to-end chargeback lifecycle, including investigating disputed transactions and preparing structured evidence for representment. They will also monitor fraud trends and collaborate with internal teams to reduce chargeback ratios and protect company revenue.
The Sales Representative will drive patient growth by managing the full conversion journey for both inbound and outbound leads. This includes conducting outreach, handling objections, and maintaining accurate CRM documentation to meet conversion KPIs.
The physician will conduct virtual patient consultations, review medical histories, and determine appropriate treatment plans based on independent clinical judgment. They will also collaborate with internal teams to ensure safe, compliant, and evidence-based care while maintaining accurate documentation in the EMR.
The physician will conduct virtual patient consultations, review medical histories, and determine appropriate treatment plans based on independent clinical judgment. They will also document encounters in the EMR and collaborate with internal teams to ensure safe, evidence-based patient care.
The manager will own paid acquisition strategy across multiple ad platforms while driving conversion rate and lifecycle performance. They are responsible for managing budgets, conducting A/B testing, and building retention automations to improve LTV and reduce churn.
The Performance Marketing Manager will own paid acquisition strategy across multiple platforms while driving conversion rate optimization and lifecycle performance. They are responsible for managing budgets, conducting A/B testing, and ensuring all marketing activities comply with healthcare regulations.
You will be responsible for creating compelling short-form video content for TikTok and Instagram to drive audience growth and engagement. You will also collaborate with the Social Media Manager to develop scripts, test content formats, and track performance metrics against growth goals.
The Content Creator will produce engaging short-form video content for TikTok and Instagram to drive brand growth and audience engagement. They will collaborate with the Social Media Manager on scripts and concepts while managing the end-to-end production of high-converting creative assets.
The Marketing Manager will coordinate day-to-day marketing functions across various channels, ensuring alignment with company priorities and brand consistency. They will manage project timelines, review marketing assets for quality and compliance, and collaborate with cross-functional teams to drive growth.
The coordinator will manage the end-to-end execution of the creator program, including outreach, contract negotiation, and relationship maintenance. They are also responsible for quality control of content submissions and coordinating campaign logistics across various platforms.
The Head of Growth will own the end-to-end growth strategy across both digital and offline channels to drive business expansion. This involves ideating, executing, and measuring growth experiments while managing budgets and vendor partnerships.
The video editor will produce short-form educational, UGC, and paid social ad content while ensuring compliance with healthcare regulations. They will collaborate with the social media manager and healthcare creators to iterate on ad variants and maintain brand standards.
Design high-impact visual assets for marketing, social media, and web platforms to support brand growth. Collaborate with marketing and content teams to maintain brand consistency and iterate on designs based on performance feedback.
Design visual assets for various digital platforms including social media, email, and web to support marketing and growth initiatives. Collaborate with cross-functional teams to maintain brand consistency and iterate on designs based on performance feedback.
The Graphic Designer will create high-quality visual assets for marketing, growth, and brand initiatives across various digital platforms. They will collaborate with marketing and content teams to maintain brand consistency while managing multiple design requests in a fast-paced environment.
Design high-impact visual assets for marketing, social media, web, and email campaigns to support growth initiatives. Collaborate with marketing and content teams to maintain brand consistency while iterating on designs based on performance feedback.
The Pharmacy Partnerships Specialist will identify, qualify, and engage compounding pharmacy partners to support the company's clinical ecosystem. This role involves conducting high-volume outreach, managing the partnership pipeline in a CRM, and collaborating with internal teams to ensure network expansion.
You will build and maintain responsive, high-performance user interfaces for consumer storefronts and clinical platforms using Next.js and React. Additionally, you will leverage AI development tools to accelerate coding, improve quality, and implement complex clinical workflows.
The Payment Operations Specialist will manage payment disputes, chargebacks, and billing exceptions while coordinating with cross-functional teams to resolve payment issues. They will also monitor payment activity for fraud and recommend process improvements to enhance payment success rates.
Manage payment disputes, chargebacks, and billing exceptions while coordinating with cross-functional teams to resolve payment issues. Monitor payment activity for fraud trends and implement process improvements to enhance payment success rates.
The Partnership Development Representative will identify and engage potential pharmaceutical and B2B partners to build a qualified pipeline. They are responsible for conducting outreach, managing CRM data, and scheduling introductory calls for the leadership team.
Conduct virtual patient consultations and review health data to determine appropriate treatment plans for weight management. Provide ongoing clinical oversight and document all encounters accurately within the EMR system.
Lead and coach a remote team of B2C Sales Representatives to maximize patient acquisition and improve conversion rates. Own the end-to-end sales process, from refining scripts and playbooks to monitoring CRM hygiene and partnering with Marketing.
The Medical Director is responsible for the clinical integrity, safety, and oversight of the telehealth platform. This includes developing clinical protocols for metabolic health and supervising a distributed network of providers.
Proactively engage at-risk patients to prevent churn and manage inbound cancellation or pause requests. You will execute win-back campaigns and provide feedback to product teams to improve retention strategies.
Conduct virtual patient consultations and review health data to determine appropriate treatment plans for weight management. Provide ongoing clinical oversight and document all encounters accurately within the EMR system.
Lead a team of full-stack engineers while architecting and operating multi-agent AI pipelines to multiply engineering output. Own the delivery of the clinical engine, e-commerce storefront, and A/B testing infrastructure for a telehealth platform.
Create and edit short-form educational content, UGC, and paid social ads for Meta, TikTok, and YouTube. Ensure all video assets are high-converting, brand-consistent, and strictly compliant with healthcare regulations.
Create and edit short-form educational content, UGC, and paid social ads for Meta, TikTok, and YouTube. Ensure all video assets are high-converting and strictly adhere to healthcare compliance and brand standards.
You will drive end-to-end delivery across Node.js backends and Next.js frontends, focusing on AI-augmented development and orchestrating Claude agent teams. Your role will involve building and iterating on AI-powered product features while maintaining high production quality.
The physician will conduct virtual patient evaluations, review medical histories and labs, determine medical necessity, and prescribe evidence-based treatment for weight management and metabolic health. Key duties include providing ongoing follow-up, monitoring patient progress, and accurately documenting all clinical encounters within the EMR.
