The Customer Support Engineer will diagnose, troubleshoot, and repair complex technical equipment at customer sites to ensure optimal production. They are also responsible for providing technical training, preparing service reports, and managing documentation for recurring equipment issues.
Engineers will build and maintain infrastructure for large-scale experimentation and deployment of HPC solutions. They will also support data management, data loading, and machine learning model training workflows.
Develop and execute a global government affairs strategy while representing the company before policymakers and regulators. Provide strategic counsel to executive leadership on geopolitical, trade, and national security developments affecting the semiconductor ecosystem.
The specialist will perform export control classifications for semiconductor manufacturing equipment and related technologies. They will also develop business applications and create technical documentation such as comparison matrices and gap analyses.
Provides supervisory direction for pre- and post-sales service delivery while managing customer retention and contact strategies. Acts as a liaison between customers and internal departments to resolve production, delivery, and billing inquiries.
The Senior Product Install Supervisor is responsible for managing the overall installation process of KLA products at customer sites, including scheduling resources and overseeing the installation team. They must ensure project success by meeting strategic objectives such as cycle time, on-time delivery, and cost management while communicating status to stakeholders.
