The specialist will perform export control classifications for semiconductor manufacturing equipment and related technologies. They will also develop business applications and create technical documentation such as comparison matrices and gap analyses.
Provides supervisory direction for pre- and post-sales service delivery while managing customer retention and contact strategies. Acts as a liaison between customers and internal departments to resolve production, delivery, and billing inquiries.
The Senior Product Install Supervisor is responsible for managing the overall installation process of KLA products at customer sites, including scheduling resources and overseeing the installation team. They must ensure project success by meeting strategic objectives such as cycle time, on-time delivery, and cost management while communicating status to stakeholders.
The engineer will independently manage the installation of new semiconductor tools at customer sites and perform complex system-level troubleshooting. They are responsible for administrative tasks such as field service reports and providing technical guidance to junior team members.
