Manage end-to-end technical recruitment, including sourcing, pipeline building, and candidate management. Partner with hiring managers to define requirements, improve interview processes, and maintain high hiring standards.
Junction
7 Remote Job Openings at Junction
Develop and maintain infrastructure for diagnostic healthcare using modern cloud technologies. Collaborate with a remote-first team to build scalable, automated solutions for patient data.
You will manage a portfolio of 25–40 accounts, overseeing the entire customer lifecycle from onboarding to renewal and expansion. Additionally, you will act as the internal voice of the customer, providing actionable feedback to product and engineering teams to improve the platform.
You will investigate and diagnose complex technical issues by tracing logs and services to identify root causes. Additionally, you will deliver excellent customer support by communicating clearly with users and improving internal documentation and tooling.
The Data Scientist will own the research and modeling roadmap for diagnostic and clinical workflows while defining rigorous frameworks for experimentation and causal evaluation. They will partner with engineering and product teams to translate complex data insights into actionable product features and business strategies.
You will investigate complex cross-functional escalations involving product, labs, and vendor systems to drive them to resolution. Additionally, you will play a key role in the release process and turn recurring issues into clear inputs for product and engineering teams.
The role involves leading pre-sales technical calls, handling deep technical questions, and owning the customer onboarding process through early integration stages. Responsibilities also include troubleshooting edge cases and maintaining all technical collateral like documentation and guides.
