The Product Manager will define and refine product changes based on user feedback and audit workflows while collaborating with engineering and service teams. They are responsible for monitoring key metrics, managing product guidance, and advocating for user needs throughout the software development lifecycle.
The Senior Platform Engineer designs, builds, and maintains infrastructure and tooling to enable efficient software delivery. They focus on improving system reliability, observability, and scalability while mentoring team members and documenting technical standards.
Lead the Customer Success function to drive adoption, retention, and growth of the customer base. Develop and execute a comprehensive strategy to maximize long-term customer value and align with revenue goals.
