Design, develop, and maintain integration services connecting WMS to ERP systems, carriers, and trading partners. Collaborate with cross-functional teams in an Agile environment to deliver high-quality software enhancements and resolve bugs.
The Senior Software Engineer will deliver high-quality commercial software enhancements and bug fixes while providing technical guidance to the squad. They are responsible for mentoring junior developers, promoting development best practices, and collaborating on feature design within an Agile environment.
You will design, develop, and maintain cloud-native Java Spring Boot microservices for enterprise supply chain and order management applications. Additionally, you will collaborate with cross-functional teams to deliver scalable features while utilizing AI tools to enhance code quality and productivity.
Manage an operations team supporting SaaS Kubernetes applications while collaborating with architects to deploy infrastructure solutions. Lead ticket triage, mentor engineers, and develop automation processes to improve operational SLAs.
Provide functional and technical support for supply chain software through phone and ticketing systems, troubleshooting issues, documenting cases, and meeting response and resolution SLAs. Triage and escalate cases as needed, handle critical incidents, collaborate with internal and external teams, and maintain Tier 1 support documentation while meeting customer satisfaction targets.
You will design and implement system components for enterprise-level SaaS software while influencing developer culture and architecture. Additionally, you will collaborate with cross-functional teams to ship high-quality code and promote modern engineering practices.
The Solutions Analyst is responsible for delivering accurate daily, weekly, and month-end reporting while maintaining core supply chain solution components. They will analyze complex datasets to identify trends, resolve discrepancies, and collaborate cross-functionally to improve operational efficiency.
You will manage SAAS Kubernetes applications in AWS and respond to event-driven alerts and incidents. Additionally, you will assist in developing automation and processes to improve operational SLAs while troubleshooting infrastructure and application issues.
Manage SaaS Kubernetes applications in AWS and support production customer environments. Collaborate with architects to design, deploy, and troubleshoot infrastructure engineering solutions for the TM platform.
The Senior Solution Consultant acts as a trusted advisor to prospective customers, leading discovery sessions and designing tailored WMS solutions. They collaborate with cross-functional teams to deliver demonstrations and proofs of concept that align technical requirements with business outcomes.
You will design, implement, and optimize secure, scalable cloud infrastructure across AWS, Azure, and OCI while leading architecture decisions. Additionally, you will manage infrastructure lifecycles, automate maintenance tasks, and provide senior-level support for complex production incidents.
The Support Analyst II provides advanced functional and technical support for 3PL Warehouse Management System environments, acting as an escalation point between Tier 1 and Tier 3 teams. They are responsible for troubleshooting complex operational issues, managing incidents through resolution, and coordinating configuration changes with internal teams.
The Service Desk Analyst provides functional and technical support for supply chain software products via phone and ticketing systems. They are responsible for troubleshooting issues, documenting cases, and triaging requests to ensure defined service level agreements are met.
The Global Support Analyst II will plan and execute software upgrades for hosted customer environments and lead cross-functional projects to improve operational efficiency. This role focuses on proactive health checks, monitoring improvements, and resolving technical issues before they impact the customer.
You will develop and implement customized supply chain software solutions while providing technical leadership to the project team. This role involves mapping business processes, translating them into technical requirements, and ensuring high-quality code delivery.
You will be responsible for the administration, configuration, and ongoing development of PostgreSQL and Oracle database landscapes. This includes ensuring high performance, availability, security, and automation across on-premises, cloud, and hybrid environments.
Develop and maintain shared platform components across the UI, backend services, and APIs for the Titan platform. Collaborate with cross-functional teams to design, build, and debug production-quality features while ensuring platform security and stability.
Provide day-to-day operational support and troubleshooting for the Warehouse Management System (WMS) and ancillary software. Manage WMS environments, perform data administration, and develop reporting enhancements to improve distribution solutions.
Provide functional and technical Tier 1 support for supply chain software via phone and ticketing systems. Responsibilities include triaging cases, documenting issues, and collaborating with internal teams to meet resolution SLAs.
Develop and implement customized supply chain systems, focusing on architecture definition and requirements sizing. Translate business processes into technical documentation and configure systems according to client business rules.
Design, develop, and maintain shared platform components across the UI, backend services, and APIs for the Titan platform. Collaborate with cross-functional teams to ensure secure, high-performance delivery and support customer escalations.
The Security Analyst will identify, analyze, and remediate application and AI-related security risks while collaborating with development teams. They are responsible for managing vulnerability scans, conducting security testing, and maturing secure development practices across the organization.
The SaaS Deployment Specialist will be responsible for the effective provisioning, installation, configuration, solution migration, and maintenance of systems hardware and software within Infios’s Cloud network. This role involves troubleshooting issues, performance tuning, and participating in technical research and development for SaaS migration and upgrades.
