The Service Desk Analyst provides functional and technical support for supply chain software products via phone and ticketing systems. They are responsible for troubleshooting issues, documenting cases, and triaging requests to ensure defined service level agreements are met.
The Red Team Engineer will conduct adversary simulations, penetration testing, and security assessments across SaaS applications and cloud infrastructure. They will also collaborate with Blue Team and Engineering teams to improve detection capabilities and remediate identified security vulnerabilities.
The Global Support Analyst II will plan and execute software upgrades for hosted customer environments and lead cross-functional projects to improve operational efficiency. This role focuses on proactive health checks, monitoring improvements, and resolving technical issues before they impact the customer.
The Support Analyst II independently diagnoses and resolves complex application, database, and infrastructure issues within production logistics environments. They act as a technical bridge between frontline support and engineering while mentoring junior team members and documenting root causes.
The Senior Manager acts as the commercial lead for complex North American transactions, partnering with Sales to structure deals and ensure operational execution. They also contribute to establishing global Deal Desk governance, intake standards, and process improvements to enhance scalability.
The Legal Counsel will provide business-focused legal advice and negotiate various technology and commercial agreements to support the company's SaaS operations. They will also manage regulatory compliance, data privacy requirements, and cross-functional collaboration on legal processes.
Design, implement, and manage secure cloud networking solutions across OCI, AWS, and Azure environments. Collaborate with cross-functional teams to automate network provisioning and ensure high availability of global services.
The Software Engineer will design, build, and maintain shared platform components across the UI, backend services, and APIs. They will also collaborate with cross-functional teams to ensure platform performance, stability, and secure development practices.
Provide technical user support via phone, email, and ticketing systems while performing in-depth analysis to identify and resolve incident root causes. Develop educational content and manage service levels to ensure efficient supply chain software operations.
The Senior Deal Desk Specialist acts as the commercial quarterback for complex transactions, partnering with Sales to structure deals and ensure operational execution. They are responsible for financial analysis, contract negotiation, and coordinating cross-functional approvals throughout the deal lifecycle.
Design, develop, and maintain AI-driven solutions using Python, LLM frameworks, and modern AI tooling. Collaborate cross-functionally to build scalable, reliable generative AI and agentic systems.
The Cloud Operations DBA will manage and maintain diverse database environments across multiple cloud platforms to ensure system reliability and performance. They will also provide support to development teams, perform database tuning, and implement standardized processes for backups and patching.
The Quality Engineer will design, develop, and maintain test plans and automation frameworks for the Warehouse Edge platform. They will collaborate with cross-functional teams to ensure software quality and reliability across complex warehouse workflows.
Design, develop, and maintain features across server-side business logic, APIs, mobile applications, and database components. Collaborate within an Agile squad to deliver high-quality software while mentoring less-experienced developers and improving architectural standards.
You will develop and implement customized supply chain software solutions while providing technical leadership to the project team. This role involves mapping business processes, translating them into technical requirements, and ensuring high-quality code delivery.
You will be responsible for the administration, configuration, and ongoing development of PostgreSQL and Oracle database landscapes. This includes ensuring high performance, availability, security, and automation across on-premises, cloud, and hybrid environments.
Drive growth within existing customer accounts in the warehousing and logistics sectors by positioning Voice and Mobility solutions. Build strategic relationships with key stakeholders and execute account plans to increase annual revenue and cross-sell opportunities.
Develop and maintain scalable test automation frameworks for UI, API, and backend validations within a microservices architecture. Integrate automated suites into CI/CD pipelines and conduct performance, scalability, and data integrity testing.
The role involves developing high-quality software features and resolving bugs within an Agile environment. The engineer is responsible for following best practices in design patterns and coding styles to improve supply chain software solutions.
Design, develop, and maintain integration services connecting the K.Motion Warehouse Edge platform with ERP systems, carriers, and trading partners. Collaborate within an Agile squad to deliver high-quality feature enhancements and mentor junior developers.
The Quality Engineer is responsible for developing and executing software test plans and automation scripts for the Titan platform. They collaborate with development and product teams to identify defects, analyze risks, and improve overall release confidence.
Develop and maintain shared platform components across the UI, backend services, and APIs for the Titan platform. Collaborate with cross-functional teams to design, build, and debug production-quality features while ensuring platform security and stability.
Provide day-to-day operational support and troubleshooting for the Warehouse Management System (WMS) and ancillary software. Manage WMS environments, perform data administration, and develop reporting enhancements to improve distribution solutions.
Provide functional and technical Tier 1 support for supply chain software via phone and ticketing systems. Responsibilities include triaging cases, documenting issues, and collaborating with internal teams to meet resolution SLAs.
Develop and implement customized supply chain systems, focusing on architecture definition and requirements sizing. Translate business processes into technical documentation and configure systems according to client business rules.
Design, develop, and maintain shared platform components across the UI, backend services, and APIs for the Titan platform. Collaborate with cross-functional teams to ensure secure, high-performance delivery and support customer escalations.
The BDR is responsible for building a strong sales pipeline through inbound lead qualification and strategic outbound prospecting. This includes engaging decision-makers, managing CRM data, and collaborating with Account Executives to create high-quality opportunities.
The Quality Engineer will design, develop, and maintain robust automation frameworks to ensure the reliability of software products. They will collaborate cross-functionally in an Agile environment to drive innovation in testing approaches and meet business goals.
Develop and deploy supply chain systems by defining requirements, creating architecture documentation, and mapping business processes. Provide technical leadership to ensure code quality and consult with clients on software implementation.
Develop and release high-quality software features and resolve bugs within an Agile process. Continuously improve product development methods and stay updated on new technologies to enhance supply chain solutions.
Provide technical user support via phone, email, and tickets to resolve issues and ensure service level agreements are met. Analyze problems, simulate issues in the environment, and review technical documentation to deliver consultative solutions.
Develop and deploy supply chain systems by defining requirements, creating architecture documentation, and mapping business processes. Provide technical leadership and consulting to clients to deliver high-quality, tailored software solutions.
The Security Analyst will identify, analyze, and remediate application and AI-related security risks while collaborating with development teams. They are responsible for managing vulnerability scans, conducting security testing, and maturing secure development practices across the organization.
The role involves developing and deploying supply chain systems, including mapping business processes and creating technical architecture documentation. You will also provide technical leadership to project teams and offer consulting services to clients during software implementation.
The SaaS Deployment Specialist will be responsible for the effective provisioning, installation, configuration, solution migration, and maintenance of systems hardware and software within Infios’s Cloud network. This role involves troubleshooting issues, performance tuning, and participating in technical research and development for SaaS migration and upgrades.
