You will serve as the first line of technical support, managing customer tickets and troubleshooting product, integration, and alerting issues. Additionally, you will collaborate with engineering and customer success teams to resolve incidents and improve support documentation.
The role involves identifying and acquiring new clients within the DeFi and CeFi ecosystems through strategic prospecting and relationship building. You will manage the full sales cycle for smaller deals and support senior account executives on larger enterprise opportunities.
The Senior Account Executive will lead efforts to acquire and manage institutional clients across the EMEA region, focusing on DeFi and CeFi ecosystems. Responsibilities include driving new business opportunities, nurturing long-term client relationships, and executing sales strategies to meet revenue goals.
The Senior Account Executive will drive new business across the US market by targeting institutional clients, exchanges, and protocols. They will own the full sales cycle from prospecting to closing while building long-term relationships with key decision-makers.
The Security Specialist will configure and customize the Hypernative platform while providing hands-on support to US-based customers. They will also develop risk monitoring strategies, conduct security training, and assist the sales team with technical positioning.
