Represent the institution via telephone to provide effective first-contact solutions for customer needs. Ensure high quality service standards and meet key performance indicators while minimizing operational errors.
HSBC
12 Remote Job Openings at HSBC
Provide high-level financial advice and service to Premier Advance clients via telephone to cover their financial needs. Manage and grow the assigned client portfolio by increasing investment balances and identifying individual needs.
The role involves IT Service Ownership for the US SWIFT Infrastructure, defining technology strategy in alignment with business goals, and managing a cross-functional engineering team. Responsibilities include driving cost efficiencies through automation, evaluating SWIFT products, and delivering the annual change program while managing budget and reporting for the SWIFT Alliance Gateway USA.
Virtual Relationship Manager, Contact Centre and Remote Channel - Wealth & Personal Banking
HSBC
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Full Time
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6 months ago
HSBC
The Virtual Relationship Manager is responsible for attending to Premier customer service requests through various channels and executing customer instructions accurately. They will also build effective relationships with customers and support the team in developing business strategies.
The Global Head of Cryptographic Services will define and maintain the global strategy for Cryptography, ensuring business success and regulatory compliance. This role also involves managing the investment roadmap and fostering partnerships with engineering teams and external providers.
Senior Wealth and Personal Banking Executive - Contact Centre and Remote Channel
HSBC
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Full Time
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8 months ago
HSBC
Provide quality services and resolve top tier customers’ queries efficiently using innovative technology. Work closely with customers to understand their needs and recommend appropriate financial services and solutions.
The role involves remotely managing Personal Banking customers, developing and retaining clients by identifying their needs and creating deeper relationships. The position requires delivering excellent customer experiences and ensuring compliance with HSBC and regulatory standards.
Personal Banking Executive (Business Relationship), Premier - Contact Centre and Remote Channel
HSBC
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Full Time
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8 months ago
HSBC
Proactively perform outbound warm calls to selected customers and handle inbound calls as required. Understand customer needs and recommend appropriate financial solutions.
Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel
HSBC
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Full Time
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8 months ago
HSBC
Provide quality services and resolve top tier customers’ queries efficiently using innovative technology. Work closely with customers to understand their needs and recommend appropriate financial services and solutions.
Assistant Manager, Wealth & Personal Banking - Contact Centre and Remote Channel
HSBC
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Full Time
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8 months ago
HSBC
The Assistant Manager will handle inbound calls from Premier Customers, providing quality services and resolving queries. They will also assist Senior Team Managers in leading and mentoring agents to enhance their capabilities and optimize performance.
Personal Banking Executive (Business Relationship), Premier - Contact Centre and Remote Channel
HSBC
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Full Time
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8 months ago
HSBC
Proactively perform outbound warm calls to selected customers and handle inbound calls as required. Understand customer needs and recommend appropriate financial solutions.
Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel
HSBC
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Full Time
·
8 months ago
HSBC
Provide quality services and resolve top tier customers’ queries efficiently using innovative technology. Work closely with customers to understand their needs and recommend appropriate financial services and solutions.
