Drive revenue growth by identifying and closing net-new business partnerships with school districts and government agencies. Manage the full sales cycle from pipeline generation and MEDDPICC qualification to contract execution and initial onboarding.
HopSkipDrive
11 Remote Job Openings at HopSkipDrive
Administer and optimize the Salesforce platform and the broader GTM tool stack to ensure a reliable single source of truth. Design and deploy AI-driven workflows and cross-system integrations to increase velocity across Sales, Marketing, and Customer Success.
The Metro Service Manager serves as the primary point of contact for clients, managing the lifecycle from implementation through ongoing operations. They are responsible for resolving complex inquiries, analyzing ride experience data, and collaborating cross-functionally to optimize service delivery.
Manage the end-to-end contract lifecycle, including drafting, redlining, and repository maintenance. Provide litigation support through document preservation, discovery coordination, and managing court filings.
Lead regulatory research and compliance analysis for state market expansion while managing the Ironclad CLM platform. Oversee legal operations, including outside counsel billing, risk reviews, and the implementation of AI-driven workflow automations.
Lead and scale a high-performing engineering organization while driving the transition toward an AI-accelerated development environment. Partner with product and operations leadership to align technical strategy with business outcomes and manage the department's fiscal health.
The SDR is responsible for researching prospective leads and establishing relationships with large school districts. The primary goal is to educate prospects on services and schedule meetings for Account Executives to create Sales Qualified Leads.
Senior Product Manager, Ops & Customer Experience
HopSkipDrive
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Full Time
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a month ago
HopSkipDrive
Lead the development of AI-powered support systems and intelligent agents to enhance customer and agent experiences. Define multi-year product strategies and roadmaps to streamline complex enterprise and customer service workflows.
The manager will own end-to-end marketplace performance by designing predictive models and optimizing supply-demand matching. They will also lead cross-functional project workstreams and implement data-backed strategies to improve market health and operational efficiency.
The Metro Service Manager will oversee ongoing client operations, resolve complex issues, and ensure a premium service experience throughout the operational lifecycle. They will also lead new business implementations and collaborate with cross-functional teams to optimize ride experiences and service quality.
You will translate business requests into rigorous, reproducible analysis while utilizing AI tools to enhance your workflow. You will also build strong cross-functional relationships to drive alignment on key business objectives.