The Team Lead will manage the daily operations of the Ordering & Trade CX team, focusing on performance metrics, coaching, and process improvement. They will also partner with leadership to scale the trade business by developing training programs and defining team structures.
The Marketing Technology Specialist will build, configure, and maintain lifecycle campaigns and automated customer journeys across various channels. They will also partner with engineering and analytics teams to ensure accurate data flow and troubleshoot technical issues within marketing platforms.
Lead the architecture for AI design experiences and the transition from a PHP monolith to modern services and a TypeScript graph layer. Define technical direction for AI agent platforms and mentor engineers to increase the team's overall quality bar.
Lead the delivery and reliability of five e-commerce storefronts while managing the migration of brands onto Shopify. You will oversee team growth, code standards, and the integration of AI agents to accelerate engineering output.
