The specialist is responsible for preparing billing data, submitting invoices to agencies, and ensuring compliance with contractual provisions. They also manage payment applications, collect on unpaid claims, and perform advance reconciliations.
The Business Operations Manager oversees operational units to ensure productivity, payroll adherence, and goal attainment. They are responsible for monitoring performance metrics, improving business processes, and managing staff caseloads.
The Operations Standards Manager leads the development, maintenance, and governance of SOPs and operational documentation to ensure consistency across markets. They also coordinate change management activities and partner with cross-functional teams to support system enhancements and continuous process improvement.
The Instructional Designer will design, develop, and maintain standardized training programs while partnering with subject matter experts to translate business needs into effective learning solutions. They are responsible for creating multimedia content, ensuring 508 compliance, and implementing methods to measure training effectiveness.
The Regional Compliance Coordinator ensures adherence to federal and state regulations, contracts, and organizational policies across their assigned region. They are responsible for managing audits, incident investigations, and overseeing performance improvement and corrective action plans.
The Enrollment Manager leads the enrollment team to drive new referrals and ensure a seamless enrollment experience for participants. They are responsible for cultivating relationships with stakeholders, managing staff performance, and implementing operational plans to meet company growth goals.
The Director of Operations oversees all operational units to provide fiscal intermediary services and implements strategic objectives. They are responsible for developing operational metrics, managing performance, and collaborating with cross-functional teams to optimize service delivery.
The Vice President of Operations provides executive-level oversight for multi-state programs, driving operational excellence and service quality. They are responsible for strategic growth, regulatory compliance, and the development of regional leadership teams.
The FP&A Manager will lead annual budgeting, quarterly forecasting, and financial modeling to drive performance and strategic decision-making. They will also partner with cross-functional teams to provide actionable financial insights and improve reporting processes.
The Enrollment Specialist conducts face-to-face and virtual enrollments for consumers receiving financial management services. They also serve as an advocate for the self-direction model by educating consumers and ensuring enrollment documentation is accurate.
The Regional Compliance Coordinator monitors federal and state regulations, manages contract reporting, and oversees regional policies and procedures. They also conduct internal and external audits, investigate compliance incidents, and facilitate corrective action plans.
The Enrollment Specialist provides face-to-face personal service to consumers and their support networks while managing intake forms and service documentation. They are responsible for maintaining accurate records of customer interactions and assisting families with the self-determination process.
The Enrollment Leader manages a team of Enrollment Specialists to ensure efficient and high-quality enrollment services for customers. They are responsible for coaching staff, overseeing daily operations, and improving processes to support the company's mission.
The Enrollment Specialist conducts face-to-face and virtual enrollments for consumers receiving financial management services. They also serve as an advocate for the self-direction model by educating consumers and ensuring enrollment documentation is accurate.
Lead the transition to a product-driven organization by establishing a modern Product Management function and aligning digital investments with business priorities. Serve as a strategic advisor to the CEO to drive enterprise-wide digital transformation and innovation across healthcare services.
Oversees all operational units to provide fiscal intermediary services and implements strategic objectives to support the company's overall plan. Manages operational policies, develops leadership skills in subordinates, and collaborates with executives to optimize service delivery.
Supervise, train, and develop a team of Medical Claims Specialists while managing the submission of claims data and payments. Coordinate with internal departments and agencies to resolve outstanding claim issues and monitor team performance metrics.
The Enrollment Specialist conducts the enrollment process with consumers and their support circles in a timely manner. They ensure enrollment documents are complete and recommend improvements to enhance the service experience.
Supervise, train, and develop a team of Medical Claims Specialists while managing the submission of claims data and payments. Coordinate with internal departments and agencies to resolve outstanding claim issues and monitor team performance metrics.
