The Senior Accountant manages assigned balance sheet accounts, performs month-end close activities, and ensures the accuracy of financial reporting. Additionally, the role involves mentoring staff, driving process improvements, and serving as a primary point of contact for internal and external audits.
The Director of Contact Center Operations will oversee enterprise-wide call handling, staffing models, and service delivery across multi-site teams. They are responsible for driving continuous improvement, implementing AI and automation technologies, and ensuring high performance through rigorous KPI management.
Own assigned balance sheet accounts, reconciliations, and month-end close activities, ensuring balances are accurate, documented, and ready for review. Investigate and resolve discrepancies, support audits, maintain procedures, mentor Staff Accountants, and improve accounting processes and controls.
The Operations Standards Manager leads the development, maintenance, and governance of SOPs and operational documentation to ensure consistency across markets. They also coordinate change management activities and partner with cross-functional teams to support system enhancements and continuous process improvement.
The Instructional Designer will design, develop, and maintain standardized training programs while partnering with subject matter experts to translate business needs into effective learning solutions. They are responsible for creating multimedia content, ensuring 508 compliance, and implementing methods to measure training effectiveness.
The Enrollment Manager leads the enrollment team to drive new referrals and ensure a seamless enrollment experience for participants. They are responsible for cultivating relationships with stakeholders, managing staff performance, and implementing operational plans to meet company growth goals.
The Director of Operations oversees all operational units to provide fiscal intermediary services and implements strategic objectives. They are responsible for developing operational metrics, managing performance, and collaborating with cross-functional teams to optimize service delivery.
The Vice President of Operations provides executive-level oversight for multi-state programs, driving operational excellence and service quality. They are responsible for strategic growth, regulatory compliance, and the development of regional leadership teams.
The FP&A Manager will lead annual budgeting, quarterly forecasting, and financial modeling to drive performance and strategic decision-making. They will also partner with cross-functional teams to provide actionable financial insights and improve reporting processes.
The Enrollment Specialist conducts face-to-face and virtual enrollments for consumers receiving financial management services. They also serve as an advocate for the self-direction model by educating consumers and ensuring enrollment documentation is accurate.
Lead the transition to a product-driven organization by establishing a modern Product Management function and aligning digital investments with business priorities. Serve as a strategic advisor to the CEO to drive enterprise-wide digital transformation and innovation across healthcare services.
Oversees all operational units to provide fiscal intermediary services and implements strategic objectives to support the company's overall plan. Manages operational policies, develops leadership skills in subordinates, and collaborates with executives to optimize service delivery.
Supervise, train, and develop a team of Medical Claims Specialists while managing the submission of claims data and payments. Coordinate with internal departments and agencies to resolve outstanding claim issues and monitor team performance metrics.
