The QSR Technician provides quality inspections, sortation training, and rapid response for field installation issues and emergency repairs. They are responsible for QC of components, troubleshooting installation issues, and providing detailed status reports to management.
The Controls Engineer is responsible for writing and implementing machine code, integrating subsystems, and managing on-site commissioning efforts for conveyor and sortation systems. They will collaborate with team members and vendors to ensure electrical designs and programs meet project specifications and quality standards.
The analyst is responsible for developing, maintaining, and optimizing Workday reports, dashboards, and People Analytics to provide actionable workforce insights. Additionally, they manage Workday security configurations, ensure data privacy compliance, and support internal and external audits.
Lead and manage a multi-skilled team of controls engineers to provide technical support and optimization for installed warehouse automation systems. Develop and execute structured cross-training programs while acting as an escalation point for complex technical troubleshooting and systemic issues.
The Queue Specialist is responsible for monitoring and managing the day-to-day performance of the support ticket queue to ensure service-level compliance and efficient workload distribution. They coordinate with technical teams and leadership to address capacity risks, resolve bottlenecks, and drive timely case progression.
The Problem Manager leads the identification, investigation, and permanent resolution of recurring, high-impact incidents within automated material handling and warehouse systems. This role facilitates cross-functional root cause analysis and coordinates corrective actions across software, controls, and hardware integrations to improve system reliability.
The Incident Manager leads real-time response to high-impact incidents in automated warehouse environments to ensure rapid service restoration. This role coordinates multi-disciplinary teams, manages stakeholder communication, and drives continuous improvement through post-incident reviews and process governance.
The Senior Account Executive is responsible for driving sales of Fortna's service offerings through a targeted, vertical-based approach. They act as the project manager for complex sales campaigns, leading team-based engagements and developing business cases for clients.
Lead the electrical installation of parcel conveying systems by planning tasks, managing crews, and interfacing with project managers and customers. Ensure projects are executed according to schedule and specifications while providing technical support to vendors and subcontractors.
Lead the mechanical engineering execution of complex material handling and conveyor system projects from design through installation. Provide technical leadership, mentor project engineers, and coordinate with cross-functional teams to ensure high-quality delivery on schedule.
Lead the design, programming, and testing of upper-level automated sortation systems. Provide leadership and mentoring to junior engineers while ensuring accurate documentation and system functionality.
Lead the electrical installation of parcel conveying systems by planning tasks and coordinating with project managers and customers. Provide technical support to vendors and subcontractors while ensuring projects meet engineering deadlines and specifications.
The Senior Electrical Program Engineer provides electrical expertise during the pre-award phase of complex projects to ensure alignment with Amazon's technical standards. They act as the primary technical liaison between engineering, sales, and the client to guide project execution and design reviews.
