The Foreman is responsible for leading and directing mechanical installation crews for parcel conveying systems while ensuring safety and efficiency. They also provide technical support, inspect field conditions, and assist the Superintendent in project planning and execution.
Lead and manage a multi-skilled team of controls engineers to provide technical support and optimization for installed warehouse automation systems. Develop and execute structured cross-training programs while acting as an escalation point for complex technical troubleshooting and systemic issues.
The Queue Specialist is responsible for monitoring and managing the day-to-day performance of the support ticket queue to ensure service-level compliance and efficient workload distribution. They coordinate with technical teams and leadership to address capacity risks, resolve bottlenecks, and drive timely case progression.
The Problem Manager leads the identification, investigation, and permanent resolution of recurring, high-impact incidents within automated material handling and warehouse systems. This role facilitates cross-functional root cause analysis and coordinates corrective actions across software, controls, and hardware integrations to improve system reliability.
The Incident Manager leads real-time response to high-impact incidents in automated warehouse environments to ensure rapid service restoration. This role coordinates multi-disciplinary teams, manages stakeholder communication, and drives continuous improvement through post-incident reviews and process governance.
The Senior Mechanical Engineer leads the mechanical engineering execution of complex material handling and conveyor system projects from design through installation. This role provides technical leadership, ensures compliance with customer requirements, and mentors project engineers to deliver high-quality solutions.
Create, revise, and maintain technical documentation such as operations manuals, service bulletins, and installation guides for FORTNA products. Collaborate with engineers and subject matter experts to gather technical information and ensure documentation accuracy and clarity.
The Senior Account Executive is responsible for driving sales of Fortna's service offerings through a targeted, vertical-based approach. They act as the project manager for complex sales campaigns, leading team-based engagements and developing business cases for clients.
The Program Executive serves as the primary customer-facing leader for high-value strategic accounts, overseeing the end-to-end execution of complex automation programs. They are responsible for managing multi-site delivery, financial performance, and fostering trusted relationships with senior customer stakeholders.
Lead the electrical installation of parcel conveying systems by planning tasks, managing crews, and interfacing with project managers and customers. Ensure projects are executed according to schedule and specifications while providing technical support to vendors and subcontractors.
The Project Director serves as the senior delivery leader for high-value strategic accounts, managing the end-to-end execution of complex automation programs. They are responsible for aligning customer expectations with operational delivery while leading cross-functional teams to ensure project success.
Lead the mechanical engineering execution of complex material handling and conveyor system projects from design through installation. Provide technical leadership, mentor project engineers, and coordinate with cross-functional teams to ensure high-quality delivery on schedule.
Lead the development of capital budgets and contract estimates for complex warehouse automation and material handling projects. Collaborate with cross-functional teams to influence pricing strategies and mentor junior estimators to improve process accuracy.
Lead the design, programming, and testing of upper-level automated sortation systems. Provide leadership and mentoring to junior engineers while ensuring accurate documentation and system functionality.
Lead the electrical installation of parcel conveying systems by planning tasks and coordinating with project managers and customers. Provide technical support to vendors and subcontractors while ensuring projects meet engineering deadlines and specifications.
The Senior Electrical Program Engineer provides electrical expertise during the pre-award phase of complex projects to ensure alignment with Amazon's technical standards. They act as the primary technical liaison between engineering, sales, and the client to guide project execution and design reviews.
Manage the operational health of a portfolio of named accounts by coordinating technical resolution across software, controls, and infrastructure teams. Serve as the primary customer advocate and communication point to drive recovery plans and resolve systemic failure patterns.
The Senior Controls Engineer will drive the design, functionality, and testing of upper-level automated sortation systems, leading and assisting in the design and programming of new projects. This role also involves diagnosing and solving controls-related issues, providing leadership, guidance, and mentoring to junior engineers, and ensuring accurate documentation and system functionality.
The Senior Controls Engineer will drive the design, functionality, and testing of upper-level automated sortation systems, leading and assisting in the design and programming of new projects. This role also requires diagnosing and solving controls-related issues involving I/O, hardware, and software, while providing leadership and mentoring to junior engineers.
The Controls Engineer will write and implement machine code, integrate subsystems, and assist in all on-site commissioning efforts for conveyor and sortation systems. This role involves implementing site-based controls for new equipment, working with senior engineers to ensure software and documentation are completed, installed, and commissioned as required.
The Controls Engineer will write and implement machine code, integrate subsystems, and assist in all on-site commissioning efforts for conveyor and sortation systems. This role involves implementing site-based controls for new equipment, working with the controls group to ensure software and drawings are completed, installed, commissioned, and documented.
