The Engineering Manager will lead the Multi-Product Experience squad, acting as a solution designer to bridge business requirements with technical execution. They are responsible for managing team performance, setting technical roadmaps, and fostering a high-performance culture focused on conversational platform delivery.
You will design, build, and scale autonomous AI agents to automate and optimize internal operations and customer support workflows. You will partner with operations leadership to translate business needs into production-grade AI solutions while ensuring system stability and performance.
Lead and develop the Operations and Observability teams, including hiring, mentoring, goal-setting, and career support. Own production reliability on GCP and GKE, guide observability strategy and incident response, define reliability metrics, optimize cloud costs, and align operational priorities with business needs.
Build and maintain the observability platform for monitoring, logging, tracing, and alerting, and create useful dashboards and alerts while helping define and track service-level objectives, indicators, and error budgets. Enable engineering teams to instrument services, automate observability configuration, and participate in on-call response and post-mortems to improve reliability and identify root causes.
Lead and mentor the Observability team while setting its technical direction, standards, and priorities. Design and build the observability platform across GCP and GKE, establish instrumentation and reliability practices, and help teams use production data to resolve incidents effectively.
You will lead a cross-functional squad to drive user acquisition and activation for consumer lending products by designing scalable growth loops. You are responsible for defining strategy, optimizing loan funnels, and ensuring rigorous risk controls while leveraging data to improve conversion.
Own Félix's social media content strategy and end-to-end production, including editorial planning, copy, short-form content, localization, and creative partner coordination. Analyze performance and translate brand and campaign priorities into platform-specific organic content that supports audience growth, website traffic, and sign-ups.
You will own the vision, roadmap, and performance of the Payouts Platform, ensuring fast, reliable, and cost-effective money movement across various global rails. You will collaborate with engineering, compliance, and treasury teams to build scalable, self-serve payout capabilities that support the company's product expansion.
