Conduct comprehensive consultations to assess employee eligibility for SSI, Medicaid, and other federal or state benefits. Manage cases from creation to closure while maintaining expert knowledge of SSA regulations and POMS guidance.
FEDlogic, LLC
10 Remote Job Openings at FEDlogic, LLC
Educate individuals and families on Healthcare.gov coverage options and assist them through the enrollment process and subsidy applications. Conduct community outreach and collaborate with healthcare providers to increase enrollment among underserved populations.
Lead the daily execution of the employee-facing Triage function, overseeing intake operations, queue management, and frontline coaching for Triage Specialists. Act as the bridge between specialists and leadership to identify workflow issues and ensure a professional first-contact experience.
Assist veterans and their families in navigating VA and other federal or state benefits through one-on-one consultations. Analyze individual cases to determine eligibility and guide clients through complex application processes and documentation.
Conduct comprehensive consultations to assess employee eligibility for federal, state, and employer-sponsored benefit programs. Manage cases from creation to resolution while providing clear guidance on complex benefit regulations and application processes.
Serve as a subject matter expert on Medicaid eligibility rules to help clients navigate complex policy landscapes and resolve eligibility barriers. Support system design, policy implementation, and provide training and technical assistance to stakeholders.
Support the Client Development and Partnership teams by managing proposals, contracts, and scheduling. Act as a liaison between brokers, prospective clients, and the Client Success team to ensure seamless onboarding and execution.
The Client Success Manager serves as the primary liaison for clients to ensure their needs are met and retention is maximized. Responsibilities include building strong relationships, collaborating on engagement strategies, and managing client data within the CRM.
The Triage Specialist analyzes incoming consultation requests to determine urgency and customer needs. They are responsible for routing cases to the appropriate expert team members while ensuring compliance with service models and documentation standards.
The Director of Client Development is responsible for driving organizational growth by cultivating strategic partnerships with employers, brokers, and healthcare stakeholders. They will deliver compelling presentations and lead client onboarding and retention efforts to ensure long-term partnership success.
