Faye

Lead and scale the Insurance Operations function by establishing an operating model for product development and launches. Coordinate with underwriters and cross-functional teams to ensure disciplined execution and operational efficiency.

Implement and optimize Intercom's CX suite for clients, including the configuration of AI agents and knowledge bases. Manage project timelines, data migrations, and provide ongoing managed services to ensure client success.

The role involves developing and maintaining strong relationships with travel industry accounts to ensure high client satisfaction and retention. This includes implementing strategic account plans to meet sales targets and drive revenue growth through regular client engagement.

This remote role focuses on driving distribution growth for Faye by developing opportunity pipelines, owning partnerships from discovery to support, and generating new leads. Responsibilities include negotiating agreements, securing growth partners, and representing the company at industry events.

This role involves developing near-term and long-term business opportunity pipelines aligned with targets and strategies, while owning partnerships from initial discovery through agreement finalization and support. The manager will also be responsible for generating new leads, evaluating opportunities, negotiating agreements, and representing the company at industry events.