The Social Media Manager will own and execute the end-to-end organic social strategy, focusing on LinkedIn for B2B engagement and Instagram for brand community building. They will collaborate with design and marketing teams to produce platform-native content that translates complex brand narratives into resonant storytelling.
Manage the end-to-end lifecycle for strategic enterprise life insurance clients, focusing on implementation, engagement, and renewals. Collaborate cross-functionally to resolve client challenges and leverage data to achieve client KPIs.
The Care Manager will provide compassionate support to families via phone, chat, and email while acting as a product expert for Empathy's tools. They are responsible for documenting processes, creating personalized care plans, and assisting users through logistical challenges related to loss.
