The Technical Support Engineer provides technical assistance and troubleshooting for software and API-related issues to ensure customer satisfaction. They collaborate with internal teams to resolve complex escalations and maintain high-quality support standards.
The Senior Partnership Account Executive is responsible for establishing and managing strategic partnerships to drive new business opportunities for the EasyPost suite of products. This role involves collaborating with internal teams to negotiate agreements, forecast revenue, and mentor junior executives within the channel sales team.
The Account Executive will drive new business and revenue growth by identifying and securing new parcel insurance customers. They will manage the full sales cycle, from prospecting and discovery to negotiation and closing, while building long-term relationships with key decision-makers.
Lead the design, development, and operation of scalable software solutions for carrier integrations. Mentor junior engineers and drive engineering best practices while managing production reliability and on-call rotations.
Design, develop, and maintain scalable software solutions including both front-end and back-end components. Collaborate with cross-functional teams to translate business requirements into technical specifications and high-quality code.
