Dockwa - Remote Work From Home Jobs & Careers

Remote Job Openings at Dockwa (2)

Customer Success Manager

Dockwa · Full Time · 23 days ago

United States 2-5 yrs exp Sales

The Customer Success Manager owns a book of marina accounts, focusing on retention, product adoption, and revenue growth. They collaborate cross-functionally to ensure smooth onboarding, drive training, and act as the voice of the customer to the product team.

saas feedback operations onboarding training leadership

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Customer Support Representative

Dockwa · Full Time · a month ago

United States 2-5 yrs exp Support

Provide omni-channel technical support to marina operators and boaters to resolve software and payment issues. Collaborate with Product and Engineering teams to surface actionable insights and improve the product roadmap.

accounting creative customer-experience business-operations communication customer-support operations

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