Design, deploy, and support enterprise-grade network solutions while leading infrastructure and data center initiatives. Serve as a technical subject matter expert and provide strategic consulting to healthcare and business clients.
The IT Project Manager leads client-facing infrastructure and managed services projects from initiation through closure. This role coordinates technical teams, vendors, and stakeholders to ensure projects are delivered on time, within budget, and according to quality standards.
The Service Desk Technician I provides remote technical support by responding to incoming calls and emails while documenting service requests. They are responsible for resolving basic account issues, troubleshooting hardware and software problems, and maintaining client service information.
The Account Manager II manages and grows a portfolio of healthcare client relationships by connecting client priorities with company services and solutions. This role drives retention and expansion through strategic account planning, cross-selling, and consistent stakeholder engagement.
The Senior Manager leads strategic and operational service desk activities, including workforce planning, performance management, and process improvement for a remote team. They serve as a senior escalation point and partner with clients and internal stakeholders to ensure high-quality service delivery and account health.
The NOC Analyst provides advanced systems and networking support by resolving escalations and maintaining service continuity across client environments. They are responsible for monitoring, triaging, and documenting technical issues while collaborating with internal teams and third-party vendors.
The Enterprise Account Executive drives new business growth by identifying, developing, and closing complex healthcare IT sales opportunities. They own the full sales cycle, building relationships with executive stakeholders and collaborating with internal teams to deliver tailored technology solutions.
The Solutions Engineer will lead client discovery sessions to identify business and technical requirements for healthcare technology solutions. They will collaborate with cross-functional teams to develop Statements of Work and ensure successful project delivery through effective communication and planning.
The Managing Consultant leads client-facing professional services engagements from kickoff through delivery, serving as the primary technical advisor. They are responsible for performing hands-on technical discovery, troubleshooting, and configuration while managing project timelines and client communications.
The Enterprise Account Manager serves as a strategic advisor for high-value senior care clients, managing relationships and driving revenue growth. They are responsible for leading executive business reviews, contract negotiations, and cross-functional collaboration to ensure client success and retention.
The Enterprise Account Manager serves as a strategic advisor for high-value healthcare clients, managing relationships and driving revenue growth. They are responsible for leading executive business reviews, contract negotiations, and cross-functional collaboration to ensure client success and retention.
The Account Executive will drive new business acquisition by building relationships with C-suite healthcare executives and managing complex sales cycles. They will collaborate with internal teams to deliver tailored technology solutions and negotiate contracts to achieve business outcomes.
The Cybersecurity Engineer is responsible for designing and managing security controls to protect patient health information across complex healthcare IT systems. Key duties include monitoring security logs, conducting vulnerability assessments, and ensuring compliance with HIPAA and SOC 2 frameworks.
