The role involves organizing and coordinating project activities across cross-functional teams to ensure the successful delivery of healthcare IT and AI solutions. Responsibilities include maintaining project plans, tracking milestones, managing resources, and facilitating stakeholder communication.
Provide second-level technical support for PACS/RIS and other healthcare IT systems, troubleshoot escalated issues, and manage customer communications, tickets, system updates, and maintenance. Coordinate with internal teams, support cloud integrations, deliver customer training, and contribute to documentation, root cause analysis, and service improvements.
