The Customer Success Manager will drive product adoption and retention by building custom success plans and managing key customer relationships. They will act as a strategic partner to clients, providing insights and guidance to ensure consistent growth and ROI.
The Business Systems Administrator will lead strategy, implementation, and optimization of Salesforce and interconnected go-to-market systems. They will act as a product owner to define roadmaps, manage integrations, and collaborate with cross-functional leaders to align system strategies with business goals.
The Financial Analyst will serve as a dedicated finance partner to the R&D organization, managing headcount planning, investment KPIs, and unit-level economics. They will also drive executive reporting, perform strategic scenario modeling, and collaborate with accounting on month-end close processes.
You will be responsible for scaling and maintaining RDBMS and NoSQL database systems while ensuring high availability and performance. Additionally, you will develop automation tools using Infrastructure as Code to streamline database deployments and support operational tasks.
Lead the design and build-out of the AI Context Layer, including knowledge graphs and RAG engines, to provide AI agents with high-quality data. Drive the technical roadmap, define developer interfaces, and establish governance and security standards for data access.
Lead and mentor a team of three to eight software engineers, focusing on their professional growth and performance. Drive the delivery of value to customers by managing timelines, priorities, and handling customer escalations.
