The Field Service Technician will install, repair, and maintain healthcare IT and medication management products at customer locations. They will also coordinate service logistics, provide technical training to customers, and report product performance trends to internal engineering teams.
The Technical Support Specialist resolves complex technical cases at the frontline to reduce dependence on field service and engineering. They also provide technical guidance to the support team and ensure rigorous documentation for product quality reporting.
The Senior Sales Analyst is responsible for transforming sales data into actionable insights, managing forecasting, and designing sales compensation structures. They will also partner with leadership to build reporting infrastructure and mentor junior analysts.
