Capacity

Design and operate AI-powered engineering processes, including pairing pipelines and automated ticket workflows, to increase developer velocity. Build internal platform tooling and technical guardrails to reduce friction across the engineering lifecycle.

The Solution Consultant acts as the technical authority for implementations, translating client business needs into build-ready architectures for virtual agents and automations. They own the end-to-end process from discovery and Epic development to final technical documentation and go-live support.

The role focuses on managing security hardening standards and the Third-Party Risk Management (TPRM) program to ensure audit readiness. It involves collaborating with engineering teams to implement technical baselines and conducting due diligence on vendors.

The role involves leading development efforts for cloud-native speech technology applications using C++ and Golang. You will own the full software lifecycle, from system design and implementation to troubleshooting and cross-team collaboration.