Design, build, and tune Agentic Intelligent Virtual Agents and Agent Guidance workflows while managing technical integrations for enterprise customers. Serve as the primary technical liaison and responder for production health and Sev 1 issues within the LATAM region.
You will assist in the deployment and maintenance of AI-based solutions within customer infrastructures while providing technical support and troubleshooting. Additionally, you will collaborate with senior engineers and project managers to ensure successful project delivery and maintain high-quality standards.
