You will assist in the deployment and maintenance of AI-based solutions within customer infrastructures while providing technical support and troubleshooting. Additionally, you will collaborate with senior engineers and project managers to ensure successful project delivery and maintain high-quality standards.
The Speech Analytics Analyst will configure and leverage analytics platforms to uncover business drivers and actionable insights across various departments. They are responsible for training software to recognize structured data, managing custom dashboards, and communicating data-driven stories to clients.
You will architect and maintain secure microservices and backend data pipelines for high-performance AI inference platforms. This includes implementing cryptographic protocols and managing containerized workloads within hardware-enforced environments.
You will design and stabilize microservices to facilitate secure data flow and inference within containerized environments. Additionally, you will implement security protocols, including asymmetric encryption and mTLS, to protect model assets and execution boundaries.
Design and operate AI-powered engineering processes, including pairing pipelines and automated ticket workflows, to increase developer velocity. Build internal platform tooling and technical guardrails to reduce friction across the engineering lifecycle.
The Solution Consultant acts as the technical authority for implementations, translating client business needs into build-ready architectures for virtual agents and automations. They own the end-to-end process from discovery and Epic development to final technical documentation and go-live support.
The role involves leading development efforts for cloud-native speech technology applications using C++ and Golang. You will own the full software lifecycle, from system design and implementation to troubleshooting and cross-team collaboration.
