The Associate Customer Service Manager will handle and respond to Japanese client queries regarding pre-sales and post-sales services. They will coordinate with internal and global teams to ensure accurate, timely resolutions and a smooth customer experience.
Deliver high-quality training programs to researchers through in-person workshops and online webinars. Collaborate with the training team to customize content and provide personalized feedback on research manuscripts.
The Journal Submission Specialist is responsible for preparing manuscript files according to target journal guidelines and managing the submission process. They must ensure client requirements are met while maintaining high quality standards and on-time delivery.
Critically review and edit AI-assisted manuscripts to ensure scientific clarity, coherence, and publication readiness. Improve the overall quality of manuscripts by enhancing flow, readability, and logical consistency while adhering to specific journal requirements.
Review and refine writers’ and designers’ work to produce engaging science content in visual, oral, audiovisual, web, and print formats. Collaborate with science writers, designers, and cross-functional teams to maintain quality and consistency and deliver projects on schedule.
The editorial reviewer is responsible for evaluating manuscript assessments to ensure they meet client expectations and provide constructive feedback to peer reviewers. They must also ensure all deliverables are complete and adhere to prescribed quality protocols and deadlines.
The reviewer will critically evaluate manuscript assessments to ensure they meet client expectations and provide actionable feedback to peer reviewers. They are responsible for maintaining quality standards, adhering to prescribed protocols, and meeting strict client deadlines.
Develop high-quality scientific and medical materials such as slides, abstracts, and educational content while ensuring accuracy and compliance. Collaborate with international pharmaceutical clients and stakeholders to manage projects and provide intellectual input across various therapeutic areas.
Develop high-quality scientific and medical materials while ensuring strategic alignment and scientific accuracy. Mentor junior writers and collaborate with international pharmaceutical clients to execute effective medical communications initiatives.
The Manager, Author Services will own and grow a portfolio of global publisher and society partnerships to drive revenue and retention. They will collaborate with cross-functional teams to optimize digital performance and implement data-driven growth strategies.
Review and edit research manuscripts to improve clarity, coherence, readability, and academic language while preserving authors’ intended meaning. Ensure scientific accuracy and appropriate terminology, improve the presentation of research findings, and format manuscripts to meet journal requirements when needed.
Develop high-quality, visually compelling PowerPoint presentations and supplementary graphical materials like infographics and banners. Collaborate with cross-functional teams to ensure design consistency and provide constructive feedback on peer outputs.
Plan, launch, and manage PPC and SEM campaigns across Baidu, Bing, and 360 Search platforms. Monitor campaign performance metrics such as CTR, CPC, and ROAS while providing optimization recommendations.
Develop high-quality scientific and medical materials such as manuscripts, abstracts, and posters while ensuring strategic alignment and scientific accuracy. Provide mentorship to junior writers and collaborate with international pharmaceutical clients to deliver effective medical communication initiatives.
The Publications Coordinator will manage end-to-end projects for academic researchers while ensuring high-quality service delivery and customer satisfaction. They will also act as the primary point of contact for customers and coordinate effectively with internal stakeholders to resolve concerns.
Review and edit scientific manuscripts to ensure they meet journal language, style, and formatting requirements. Provide constructive feedback to other editors to maintain quality benchmarks and support professional development.
The role involves reviewing and evaluating scientific AI-generated responses across various subject domains. Experts are expected to rate content quality based on specific metrics and provide written feedback within set deadlines.
Edit academic and scientific manuscripts to ensure standard scientific English, clarity, and logical flow while preserving the author's meaning. Ensure manuscripts conform to specific journal style requirements regarding formatting, referencing, and technical conventions.
The role involves distilling complex scientific source material into engaging narratives and creating detailed storyboards for multimedia outputs like infographics and videos. You will also be responsible for ensuring scientific accuracy while creating articles, summaries, and social media content.
Review and edit scientific manuscripts to improve clarity, coherence, and readability while ensuring subject-specific accuracy. Ensure the final text meets high academic standards and adheres to target journal guidelines.
Review and evaluate AI-generated content based on accuracy, completeness, and educational value. Complete assigned evaluations independently within established timelines and participate in quarterly review cycles.
Join the talent community to be matched with future opportunities within the organization. Receive priority access to new roles and direct communication from recruiters when a suitable position opens.
The Account Manager is responsible for managing accounts and projects independently to ensure they meet budget, schedule, and quality specifications. They also focus on building strong client relationships, driving organic growth, and providing strategic insights to support account sustainability.
