You will own the end-to-end delivery of complex technical programs across ML, systems, and engineering teams. This involves building project roadmaps, driving cross-functional alignment, and standardizing agile processes to ensure timely execution.
The Customer Support Specialist will serve as the primary point of contact for technical inquiries, troubleshooting issues via email and phone. They will also collaborate with Engineering to resolve bugs while maintaining comprehensive support documentation and tracking key performance metrics.
You will manage the end-to-end hiring lifecycle, including scheduling, onboarding, and maintaining the applicant tracking system. Additionally, you will support employee engagement, HR compliance, and culture-building initiatives for a distributed team.
You will design and execute a go-to-market partner strategy to drive revenue and expand into new markets, including Canada. You are responsible for managing technical integrations, building partner enablement programs, and owning the pipeline and closed ARR.
The role involves building and maintaining infrastructure for machine learning development, including deploying models via APIs and managing end-to-end pipelines. You will also be responsible for monitoring production models, managing cloud infrastructure on GCP, and collaborating with software engineers to optimize platform performance.
The Customer Success Manager will own post-sale customer relationships, drive platform adoption, and ensure long-term customer value for utility partners. They will act as a bridge between customers and internal teams while identifying expansion opportunities and advocating for customer needs.
The Head of Customer Success will own the end-to-end post-sale customer experience, driving platform adoption and long-term retention for utility partners. They will also act as a player-coach, building the Customer Success team, processes, and playbooks while advocating for customer needs internally.
You will act as a technical partner embedded with customers to scope, deploy, and integrate the PowerAI platform into their existing operational workflows. Additionally, you will build reusable deployment tooling and AI agents while translating field-derived insights into product improvements.
You will own and deliver end-to-end computer vision projects for power grid infrastructure, including defect detection and thermal anomaly identification. You will also bridge the gap between research and production by adapting novel algorithms and building scalable deployment pipelines.
The Vice President of Marketing will build and lead the marketing function from the ground up, owning demand generation, brand identity, and market positioning. They will partner with Sales and Product teams to drive revenue growth and establish a strong thought leadership presence in the utility industry.
This is a general application to join a talent community for future opportunities across various departments. Candidates will be kept on file for roles that align with their specific experience and career goals.
Lead all accounting and financial operations, including the management of general ledgers, month-end close, and GAAP financial statements. Oversee internal controls, tax compliance, and cash forecasting to drive company performance.
The Senior Account Executive will develop and manage relationships with utility leaders to drive the adoption of AI-based energy infrastructure solutions. They are responsible for generating new leads, negotiating contracts, and meeting aggressive sales targets within the Southeast region.
The Sales Development Representative will identify and qualify leads within the electric utility sector to generate new business opportunities. They will also schedule meetings and product demonstrations while maintaining accurate records in the CRM system.
