Monitor and troubleshoot business-critical applications across cloud and hybrid environments to ensure service reliability. Collaborate with engineering teams to resolve incidents and maintain accurate technical documentation for 24/7 operations.
Lead and develop an offshore application support team to ensure reliable 24/7 service delivery and effective incident resolution. Manage service performance against SLAs while fostering a collaborative environment through coaching and continuous process improvement.
The successful candidate will manage day-to-day bookkeeping across multiple entities, including bank reconciliations, accounts payable/receivable, and financial reporting. They will also assist with payroll processing and ensure accurate financial record-keeping during the transition from QuickBooks to Xero.
Manage end-to-end payroll processing and compliance for Australian employees, including superannuation and tax obligations. Handle accounts payable, receivable, and month-end financial reconciliations to maintain accurate records across multiple entities.
