The Associate manages order issue resolution and serves as the first point of escalation for complex customer problems within fulfillment operations. Key duties include monitoring ticket queues for SLA compliance and collaborating cross-departmentally to resolve shipping and delivery exceptions.
Brilliant
8 Remote Job Openings at Brilliant
The Associate manages the resolution of order issues within fulfillment operations and serves as the first point of escalation for complex customer problems. Key duties include monitoring ticket queues for SLA compliance and collaborating cross-departmentally to improve operational processes.
Drive new client acquisition and account growth within the legal services sector through consultative sales and strategic relationship management. Manage the full sales cycle from discovery and demonstrations to execution and account expansion for law firms.
Drive new client acquisition and account growth within the financial services sector through consultative sales and strategic prospecting. Manage the full client lifecycle from discovery and negotiation to long-term relationship ownership and account expansion.
The Creative Account Manager serves as the primary strategic partner for clients, guiding gifting projects from initial concept to final execution. They are responsible for meeting revenue and margin goals while coordinating between clients and internal creative teams.
The Account Executive executes PR strategies and manages day-to-day client communications and media relations. They are responsible for project management, including timelines and budgets, while integrating AI tools to optimize workflow.
The GTM Engineer will own the systems and data powering customer acquisition, specifically managing the Salesforce infrastructure and designing lead scoring models. They will build AI-powered workflows to aggregate data and develop marketing attribution models to measure ROI across various channels.
Interns will be truly integrated into the team to understand influencer marketing fundamentals, assisting with research, media relations, and social media using various technology platforms. Responsibilities also include identifying influencer targets, monitoring coverage, building relationships, drafting materials, and maintaining critical databases.