Build and lead the customer support function across a partner ecosystem, managing everything from hands-on escalations to long-term strategy. This includes implementing AI-powered tooling, managing BPO partners, and establishing SLA tracking and reporting.
Bastion
4 Remote Job Openings at Bastion
Design and ship core backend infrastructure for a stablecoin platform, focusing on custody, transfers, and compliance workflows. Lead cross-service initiatives and improve system reliability, observability, and performance.
Design and ship core backend infrastructure for a stablecoin platform, focusing on custody, transfers, and compliance workflows. Lead cross-service initiatives and improve system reliability, observability, and performance.
The role involves managing and scaling AWS infrastructure, Kubernetes platforms, and CI/CD pipelines to ensure system reliability and security. The engineer will lead platform-wide initiatives to standardize deployment patterns and optimize database performance.