Administer and secure AWS and Linux production infrastructure, including vulnerability remediation, patching, monitoring, backups, incident response, and reliable deployments. Coordinate day-to-day SOC 2 Type II controls, audit evidence, and remediation while supporting engineering teams with infrastructure automation and CI/CD.
The Client Success Manager owns a portfolio of strategic enterprise accounts, driving compliance, integration adoption, and renewal targets. They orchestrate cross-functional teams including Engineering and Compliance Services to ensure client success and operational excellence.
The role owns the technical relationship with integration partners, validating APIs and resolving technical blockers before engineering engagement. It also serves as the subject matter expert for ongoing support and triage of integration-related issues.
