The Internal Support Engineer will provide day-to-day technical support for internal systems, applications, and devices while managing employee technology lifecycles. They will also focus on automating processes, maintaining documentation, and improving the reliability and security of internal platforms.
Provide remote IT support for various clients through a shared inbound call queue while managing queries via a ticketing system. Maintain technical documentation and ensure compliance with organizational rules and strict change control procedures.
The Project Manager will lead client-facing technology and infrastructure projects from planning through delivery and closeout. They are responsible for managing project scope, milestones, budgets, and communication across internal teams and external clients.
The Internal Support Engineer will provide day-to-day technical support for internal systems, applications, and devices used by company employees. They will also focus on automating workflows, managing access provisioning, and maintaining technical documentation to improve internal efficiency and security.
The Associate Director will lead day-to-day operations across Professional Services, Cloud Solutions, and Architecture functions to ensure high-quality delivery and team performance. They are responsible for managing resource capacity, project profitability, and driving operational discipline while coaching technical leaders.
The AI Architect will design secure AI solutions and lead complex client engagements while guiding engineering teams through the full lifecycle of AI development. This role involves translating business requirements into technical roadmaps and establishing standards for an offshore AI Center of Excellence.
The Quality Assurance Engineer will plan and execute various testing types, including functional, regression, and API testing, to ensure application reliability. They will also collaborate with developers to document defects, track resolutions, and improve overall QA processes.
The Service Management Analyst is responsible for improving service performance, driving accountability, and coordinating cross-functional resolution of incidents and problems. They will facilitate root cause analyses, monitor client service health, and lead service improvement initiatives to ensure high-quality delivery.
The Service Management Analyst will lead ITIL-aligned incident and problem management activities while coordinating cross-functional resolution of service issues. They are responsible for monitoring client service health, facilitating root cause analyses, and driving service improvement initiatives to enhance client satisfaction.
The Service Management Analyst will lead ITIL-aligned incident and problem management activities while facilitating root cause analyses and major incident responses. They are responsible for monitoring client service health, driving service improvement plans, and ensuring accountability across cross-functional teams.
The Service Management Analyst is responsible for improving service performance, driving accountability, and coordinating cross-functional resolution of incidents and problems. They will facilitate root cause analyses, monitor client service health, and lead service improvement initiatives to ensure high-quality IT service delivery.
The AI Engineer will build, integrate, and deploy AI-enabled applications and enterprise solutions under the direction of a Principal AI Architect. Responsibilities include developing production-ready code, managing data integration services, and ensuring the reliability and security of AI workflows.
The Sr. Project Engineer will lead technical onboarding and infrastructure implementation projects for new and existing clients. They are responsible for designing secure solutions, managing project timelines, and serving as a technical escalation point for the engineering team.
The Product Owner will define the vision, roadmap, and priorities for internal and client-facing technology platforms while managing the product backlog. They will lead product discovery, translate requirements into actionable outcomes, and collaborate closely with Engineering, QA, and Support teams.
The Senior AI Architect will lead the design and implementation of secure AI solutions while guiding engineering teams through the full development lifecycle. They will also establish technical standards and contribute to the development of an offshore AI Center of Excellence.
This is a talent community pool for future roles across various departments including IT, engineering, and cybersecurity. Candidates will be considered for future openings based on their background and alignment with company values.
The Project Coordinator will support the planning, organization, and execution of client and internal projects by maintaining schedules, documentation, and stakeholder communication. They will also coordinate project logistics, procurement activities, and cross-functional collaboration to ensure project requirements and deadlines are met.
Conduct technical discovery and operational assessments for clients to identify risks and modernization opportunities. Develop strategic technology roadmaps and partner with internal teams to translate findings into practical implementation strategies.
Architect and pilot client-facing advisory services by designing multi-agent AI systems and institutional workflow patterns for investment firms. Lead high-stakes design sprints for C-suite stakeholders and manage a specialized pod of AI consultants.
