Partner with uBreakiFix franchisees to drive store performance, revenue generation, and operational efficiency through direct consulting. Assess business metrics and ensure compliance with brand standards and franchisor agreements.
Asurion
13 Remote Job Openings at Asurion
Lead the design and launch of an end-to-end customer experience program for the retail business to embed a customer-centric culture. Partner across digital, marketing, and field operations to optimize customer journeys and hold the organization accountable for CX outcomes.
The specialist analyzes sales behavior patterns across various channels to identify compliance risks and fraudulent activity. They conduct audits of customer interactions and provide actionable insights to leadership through visual reports and data narratives.
The Regional Account Manager is responsible for driving profitable growth and managing customer relationships within a defined geographic territory. Key duties include executing territory plans, prospecting new opportunities, and collaborating cross-functionally to meet business targets.
The role involves consulting with stakeholders to design and develop comprehensive learning solutions and training materials using adult learning theory. Responsibilities include creating assessments, job aids, and various digital learning formats to improve training effectiveness across the enterprise.
The Regional Account Manager is responsible for driving sales and executing company initiatives by building strong relationships with senior client leadership. This includes analyzing territory data to identify growth opportunities and delivering client-specific training to motivate sales.
Own the end-to-end product definition and integration strategy for Lifecycle Care to drive scalable B2B client value. Lead discovery and execution across engineering and commercial teams to optimize program performance and customer experience.
Lead the roadmap for APIs, connectors, and configuration interfaces to create a scalable enterprise integration platform. Design seamless connections with major enterprise tools to reduce partner onboarding time and improve platform stability.
Bilingual Customer Service and Sales Representative - Work at Home
Asurion
·
Full Time
·
2 months ago
Asurion
Handle inbound calls regarding wireless handset insurance claims and provide one-call resolutions. Actively sell In-Home warranty services to customers during every interaction.
Bilingual Customer Service and Sales Representative - Work at Home
Asurion
·
Full Time
·
2 months ago
Asurion
You will handle inbound calls regarding wireless handset insurance claims and guide customers through the claim procedure. Additionally, you are responsible for selling in-home warranty services and providing timely resolutions to customer inquiries.
This role involves serving as a trusted advisor to a high-profile client's senior decision-makers to identify, develop, and secure new business opportunities by crafting transformative strategies and compelling solutions. Key duties include developing and executing a go-to-market strategy, building ROI-backed business cases, and partnering with internal teams to align roadmaps and expand engagement.
Product Management Leadership Role, Answer Engine Optimization (AEO)
Asurion
·
Full Time
·
3 months ago
Asurion
This Principal Product Manager will define and lead the strategy for how Asurion's knowledge powers answers across Large Language Model (LLM) ecosystems and shape the strategy for building AI-native experiences within these platforms. Responsibilities include building an experimentation discipline to understand LLM content prioritization and translating learnings into scalable playbooks and product requirements.
Manage and grow key partner relationships while ensuring excellent program performance. Collaborate with internal teams to support partner growth and align on shared goals.
