Asurion

Staff Software Engineer - Generative AI Engineering

Asurion · Full Time · 7 days ago

Asurion

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

Provide technical leadership to design and scale production Generative AI capabilities for customer service platforms. Drive architecture, ensure system reliability, and mentor engineers to deliver high-quality, scalable backend and frontend services.

typescript cloud customer-service mongodb security architecture communication computer-science customer-support operations leadership science mentoring kafka full-stack

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Franchise Support Consultant

Asurion · Full Time · 24 days ago

Asurion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Partner with uBreakiFix franchisees to drive store performance, revenue generation, and operational efficiency through direct consulting. Assess business metrics and ensure compliance with brand standards and franchisor agreements.

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Regional Account Manager

Asurion · Full Time · a month ago

Asurion

🌎 Canada, United States ⭐ 2-5 yrs exp 💼 Sales

The Regional Account Manager is responsible for driving profitable growth and managing customer relationships within a defined geographic territory. Key duties include executing territory plans, prospecting new opportunities, and collaborating cross-functionally to meet business targets.

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Principal Product Manager

Asurion · Full Time · 2 months ago

Asurion

🌎 United States ⭐ 10+ yrs exp 💼 Product

Own the end-to-end product definition and integration strategy for Lifecycle Care to drive scalable B2B client value. Lead discovery and execution across engineering and commercial teams to optimize program performance and customer experience.

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Sr Product Manager

Asurion · Full Time · 2 months ago

Asurion

🌎 United States ⭐ 5-10 yrs exp 💼 Product

Lead the roadmap for APIs, connectors, and configuration interfaces to create a scalable enterprise integration platform. Design seamless connections with major enterprise tools to reduce partner onboarding time and improve platform stability.

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Bilingual Customer Service and Sales Representative - Work at Home

Asurion · Full Time · 2 months ago

Asurion

🌎 Canada ⭐ 0-2 yrs exp 💼 Sales

Handle inbound calls regarding wireless handset insurance claims and provide one-call resolutions. Actively sell In-Home warranty services to customers during every interaction.

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Bilingual Customer Service and Sales Representative - Work at Home

Asurion · Full Time · 3 months ago

Asurion

🌎 Canada, United States ⭐ 0-2 yrs exp 💼 Sales

You will handle inbound calls regarding wireless handset insurance claims and guide customers through the claim procedure. Additionally, you are responsible for selling in-home warranty services and providing timely resolutions to customer inquiries.

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Product Management Leadership Role, Answer Engine Optimization (AEO)

Asurion · Full Time · 4 months ago

Asurion

🌎 United States ⭐ 10+ yrs exp 💼 Product

This Principal Product Manager will define and lead the strategy for how Asurion's knowledge powers answers across Large Language Model (LLM) ecosystems and shape the strategy for building AI-native experiences within these platforms. Responsibilities include building an experimentation discipline to understand LLM content prioritization and translating learnings into scalable playbooks and product requirements.

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Director, Partner Success

Asurion · Full Time · 9 months ago

Asurion

🌎 United States ⭐ 10+ yrs exp 💼 Others

Manage and grow key partner relationships while ensuring excellent program performance. Collaborate with internal teams to support partner growth and align on shared goals.

call-center customer-experience project-management feedback

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