You will lead end-to-end design initiatives for an AI-first platform while refining existing workflows to improve efficiency for frontline and back-office users. Additionally, you will mentor the associate product designer and facilitate continuous customer discovery to inform product strategy.
You will lead end-to-end design initiatives for an AI-first workforce management platform while refining existing workflows to reduce user friction. Additionally, you will plan and facilitate customer discovery sessions to synthesize research into actionable product improvements.
