The Analyst will lead the execution of the Independent Dispute Resolution program by validating claim data, submitting disputes, and driving cash collections through payer outreach. They will also develop standard operating procedures, manage vendor performance, and create metrics to track program trends.
The Director of Client Services will manage client relationships post-implementation, acting as a strategic partner to hospital executives and clinical leaders. They will drive client initiatives, facilitate service line value, and resolve inquiries while collaborating across internal departments to ensure client health.
The Clinical Support Representative manages requests from hospitals and clinicians to ensure efficient patient care and timely encounters. They provide Tier 1 technical support, coordinate paperwork, and facilitate communication between clinical staff and physicians.
The Clinical Support Representative provides 24/7/365 remote and hands-on technical support for telemedicine infrastructure in clinical settings. They are responsible for troubleshooting hardware and software issues while ensuring compliance with HIPAA and maintaining high system availability.
The Managed Services Agent is responsible for receiving, prioritizing, and assigning emergency and routine clinical consultations across multiple service lines. They must effectively manage consultation workflows, interact with clinical teams, and maintain communication equipment to ensure efficient patient care.
The Vice President will partner with executive leadership to drive enterprise strategy, oversee high-priority initiatives, and manage complex cross-functional projects. Additionally, the role involves leading an analytics team to provide data-driven insights and supporting corporate growth through M&A and strategic partnerships.
The Patient Registration Specialist is responsible for accurately capturing patient demographic and insurance data within EMR systems to facilitate correct billing. They must also verify insurance eligibility, resolve coverage issues, and maintain strict compliance with HIPAA regulations.
The Clinical Support Coordinator manages requests from client hospitals and physicians to ensure efficient patient care in a virtual hospital setting. Responsibilities include handling inbound calls, coordinating consult paperwork, and providing Tier 1 technical support for telemedicine systems.
The Clinical Provisioning Coordinator manages and implements physician schedules to maximize efficiency and meet operational goals. They also handle physician outreach, maintain real-time schedule changes, and compile capacity reports for leadership.
