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Handle inbound and outbound calls in English and German to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Handle inbound and outbound calls to resolve patient billing inquiries, insurance claims, and account discrepancies. Support revenue cycle operations by coordinating with insurance carriers and documenting all interactions accurately.
Handle inbound and outbound calls to resolve patient billing inquiries, insurance claims, and account discrepancies. Collaborate with revenue cycle teams to ensure accurate documentation and professional financial engagement with patients.
The Intake Agent serves as the primary contact for potential clients to complete consultations and applications for Social Security disability benefits. Responsibilities include handling high-volume inbound and outbound calls while accurately entering data from a script into the system.
The agent serves as the primary contact for potential clients to complete consultations and applications for Social Security disability benefits. Responsibilities include handling high-volume inbound and outbound calls while following a strict script to verify eligibility.
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The agent will make professional outbound calls to the US market to engage prospects and schedule meetings. Responsibilities include conducting company research and maintaining accurate activity logs within the CRM system.
Build and lead a high-performing inbound and outbound patient engagement function to drive conversions, refills, and retention. Design operational workflows and manage a team of specialists to resolve patient friction and recover lost revenue.
Provide Tier 1 help desk support to insurance issuers, agents, and government agencies via phone, chat, and email. Responsibilities include managing account access, logging inquiries in ServiceNow, and triaging issues for escalation to Tier 2 support.
Handle 80-120 calls per shift for various law firms, managing appointment scheduling and answering FAQs. Act as the first point of contact to provide a world-class customer service experience for legal clients.
Manage inbound calls to investigate customer needs and provide guidance. Sell comprehensive solutions, products, and services to achieve call center targets.
Handle inbound and outbound calls in English and Portuguese to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Accept inbound calls to record First Notice of Loss (FNOL) claims regarding property damage. Enter data accurately into a customized database and communicate with field operators and locate companies.
Perform outbound calls to car dealerships in Mumbai and Pune to present Gazer's security solutions. Identify key decision-makers and maintain a local database to build long-term partnerships.
The Floor Manager provides operational oversight and leadership for Team Leads to ensure effective workflow distribution and service excellence. This role involves monitoring performance metrics, conducting reviews, and partnering with cross-functional departments to improve call center processes.
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and handle online chat inquiries while adhering to regulated guidelines.
Manage inbound and outbound calls to support the Workers' Compensation department and assist claim adjusters. Document interactions and provide accurate claim information to claimants and internal teams.
Manage inbound and outbound calls across multiple client queues while providing exceptional customer service. Coordinate employee schedules, update census details, and collaborate with team members to ensure adequate phone coverage.
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Proactively grow the specialty pharmacy patient population through outbound calls and enrollment. Educate patients on pharmacy services while maintaining strict confidentiality of patient information.
Handle inbound and outbound calls in English and French to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Handle inbound and outbound calls in English and Spanish to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Handle inbound and outbound calls in English and German to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Handle inbound and outbound calls in English and French to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Handle inbound and outbound calls in English and Portuguese to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Provide front-line operational support to Veterans by directing them to appropriate resources for their questions and concerns. Accurately record call details in a CRM system while maintaining caller confidentiality and privacy.
The representative will manage inbound and outbound calls, provide technical support, and assist customers with health insurance enrollment. They are also responsible for data entry, online chat inquiries, and adhering to regulated communication guidelines.
The representative will manage inbound and outbound calls, provide technical support, and assist customers with health insurance enrollment. They are also responsible for accurate data entry, online chat inquiries, and maintaining high levels of professionalism across all communication channels.
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The CSR will provide prompt support to health plan members regarding transportation services and supplemental programs. They are responsible for managing inbound inquiries while maintaining high productivity and quality standards.
Handle a high volume of inbound provider calls to resolve billing, policy, and Medicaid-related inquiries while meeting performance standards. Accurately document all interactions in the designated system to ensure data integrity and proper follow-up.
The role involves contacting potential customers via phone and other channels to schedule trial lessons and provide information about products. You will also be responsible for resolving customer inquiries and supporting them through the enrollment process.
The Patient Accounting Liaison manages inbound calls to collect past due balances, establish payment plans, and address billing or coding inquiries. They also assess financial hardship eligibility and maintain accurate patient account documentation.
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