The Customer Care Specialist manages the customer care escalations email workflow and works with the customer service manager to ensure all sales team escalations are addressed daily. They are also responsible for working exception reports, escalating issues to the proper personnel, and collaborating with other functional areas to resolve customer problems.
Remote Jobs & Work From Home Positions in United States (121,742)
Remote in = United States
Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. They will also serve as the primary contact for calls and work with insurance companies regarding claim rejections and prior authorizations.
Patient Assistance Program / Financial Advocacy Coordinator
Onco360
·
Full Time
·
12 Weeks Ago
Onco360
The Patient Advocacy Coordinator is responsible for assisting patients and/or families in accessing financial resources for pharmacy co-pays by navigating systems to find suitable assistance through Not for Profit Organizations and Manufacturer Programs. This involves explaining processes, aiding in application completion, and ensuring first call resolution for securing financial assistance.
The primary responsibility involves developing and managing a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This role also includes achieving call expectations, identifying new business relationships, supporting sales escalations, and meticulously documenting customer interactions in the CRM.
The primary responsibility is to develop and manage a designated territory using account management and direct telephone outreach, focusing on educating prescribers about Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
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The primary responsibility involves developing and managing a designated territory using a balance of account management and direct telephone outreach to educate prescribers on Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in collaboration with an outside sales representative.
The primary responsibility involves developing and managing a designated territory through account management and direct outreach to educate prescribers on Onco360 products and services, acting as a single point of contact for care coordination. This role also requires achieving call expectations, identifying new business relationships, supporting sales initiatives, and meticulously documenting all customer interactions in the CRM.
The primary responsibility is developing and managing a designated territory through account management and direct telephone outreach to educate prescribers on all Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The primary responsibility involves developing and managing a designated territory through account management and direct outreach, focusing on educating prescribers about Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and care coordination, often in partnership with an outside sales representative.
The primary responsibility involves developing and managing a designated territory using account management and direct telephone outreach to educate prescribers on Onco360 products and services. This role acts as a single point of contact, assisting prescribers with referrals and ensuring care coordination requirements are met, often in partnership with an outside sales representative.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. This role also involves assisting with the implementation and execution of new programs for existing pharma partners.
The Strategic Account Manager is responsible for managing Onco360’s ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the primary contact, leading program launches, coordinating cross-functional teams, delivering performance reports, and ensuring billing accuracy and SLA compliance.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. Responsibilities also include assisting with implementing and executing new programs for existing pharma partners.
The Strategic Account Manager is responsible for managing Onco360’s ultra-narrow network limited distribution strategic partnerships with biopharma partners. Key duties include serving as the primary contact, leading program launches, coordinating teams, delivering reviews, and ensuring billing accuracy.
The LDD Program Manager will support the development of new and existing aspects of assigned pharma program operations, leading operational meetings like quarterly business reviews, and developing project goals and execution timelines. This role also involves assisting with the implementation and execution of new programs for existing pharma partners.
Data and Software Solutions Technical Lead
Craig Technologies
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Full Time
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12 Weeks Ago
Craig Technologies
The Technical Lead will architect end-to-end systems, evolving prototypes into scalable, secure enterprise applications while driving the strategy and implementation of Generative AI features. Primary functions include acting as an unblocker, providing technical leadership and mentorship, and driving robust DevOps and automation practices.
Field Service Engineer with CT / CV Experience
Avante Health Solutions
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Full Time
·
12 Weeks Ago
Avante Health Solutions
The Field Service Engineer provides frontline support by resolving customer concerns through technical expertise, troubleshooting, repairs, calibrations, and performance verifications of complex diagnostic imaging equipment. This role involves traveling to customer sites within an assigned territory to perform service calls, preventive maintenance, and communicating status updates internally and externally.
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Field Service Engineer with CT / CV Experience
Avante Health Solutions
·
Full Time
·
12 Weeks Ago
Avante Health Solutions
The Field Service Engineer provides frontline support by resolving customer concerns through technical expertise, troubleshooting, repairs, calibrations, and performance verifications of complex diagnostic imaging equipment. This role involves traveling to customer sites within an assigned territory to perform service calls, preventive maintenance, and communicate status updates internally and externally.
The Billing Specialist will be responsible for answering incoming calls to the department and performing follow-up for the collection of various types of insurance claims, including Medicare, Medicaid, Commercial, and self-pay. This follow-up must be done in an accurate and timely manner.
The Senior Copywriter will participate in brainstorming sessions and develop creative concepts, editorial lines, and content strategies for various clients and sectors. Responsibilities include designing and writing digital campaigns across multiple channels like email, social media, and websites while ensuring brand consistency.
Director of Customer Success
Fortress Information Security
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Full Time
·
12 Weeks Ago
Fortress Information Security
This role reports to the Executive Vice President of Customer Success, owning a portfolio of regulated industry accounts with the primary goal of retention, growth, and strengthening customer Third-Party Risk Management (TPRM) programs. Responsibilities include independently leading customer engagements, delivering executive-ready Quarterly Business Reviews, driving revenue targets through renewals and upsells, and executing people leadership duties.
Senior Product Manager - Department of War
Fortress Information Security
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Full Time
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12 Weeks Ago
Fortress Information Security
The Senior Product Manager will lead the product vision and roadmap for capabilities supporting the Department of War, ensuring alignment with operational needs and defense priorities. This includes partnering with engineering and design teams to deliver secure, reliable products and overseeing the entire product lifecycle for continuous improvement.
Senior Product Manager – GRC
Fortress Information Security
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Full Time
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12 Weeks Ago
Fortress Information Security
The Senior Product Manager will lead the product vision and roadmap for Governance, Risk, and Compliance (GRC) capabilities, ensuring alignment with organizational goals and regulatory priorities. This involves converting user insights into clear product direction, partnering with technical teams to deliver secure products, and defining success metrics based on data and mission impact.
Senior Site Reliability Engineer
Fortress Information Security
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Full Time
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12 Weeks Ago
Fortress Information Security
The Senior Site Reliability Engineer ensures the reliability, performance, and scalability of critical systems across AWS and on-premises environments by improving deployment processes and increasing automation. This role involves transitioning applications to containerized deployments, managing incident response, and enhancing system monitoring and observability.
The Key Account Manager will develop and execute strategic sales objectives focusing primarily on medical OEMs and regulated technology environments, while building long-term, consultative relationships with customers and internal teams. This role involves managing complex sales cycles from initial contact through proposal, negotiation, and production release, acting as a trusted advisor throughout the customer's product lifecycle.
The Key Account Manager is responsible for driving growth across strategic OEM accounts and expanding the company's presence within the industrial automation ecosystem by developing key customer relationships and building scalable opportunities. This involves executing strategic account plans, engaging various stakeholders to position automation solutions, and developing joint business plans with channel partners to expand market reach.
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The Channel Manager will be responsible for developing, managing, and expanding strategic relationships with channel partners across the Southeast U.S. to drive revenue growth through distribution, resellers, and system integrators.
The District Sales Manager will be responsible for hiring and leading a team of Key Account Managers focused on generating new opportunities, while also building, qualifying, and managing an accurate sales funnel using Salesforce. This role involves close collaboration with Marketing and Product Sales Management to develop key account strategies and demand generation activities.
The manager will aggressively drive new business and expand existing accounts within the Gaming Solutions vertical, focusing heavily on prospecting and winning new OEM and enterprise customers. This involves engaging customers technically and executively to translate requirements into hardware/solution proposals, leading complex sales cycles, and negotiating agreements.
The Sr. Association Executive Director acts as the chief staff officer, overseeing strategy, partnerships, revenue generation through grants and sponsorships, program quality, operations, and organizational culture. This outward-facing role focuses on growing impact across industry, academia, regulatory, and provider communities while ensuring strong governance and financial oversight.
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