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The Sales Manager will lead, coach, and develop a team of Account Executives and SDRs while owning revenue targets and pipeline health. They are responsible for building sales processes, refining playbooks, and reporting performance metrics to leadership.
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Role Overview
We are looking for an experienced Sales Manager on behalf of our client, a fast-growing US-based call center that provides outsourced sales and appointment-setting teams to growing companies. Our client needs a hands-on leader who can coach Account Executives and SDRs, own revenue targets, and build a repeatable sales process. Experience leading sales in a call center, BPO or outsourced services environment is a strong plus.
Key Responsibilities
Lead, coach and develop a team of Account Executives and SDRs
Own team revenue targets, pipeline health and forecasting
Run weekly pipeline reviews, deal coaching and call reviews
Build and refine sales playbooks, scripts and processes
Step into key deals and senior client conversations when needed
Track team KPIs and report performance to leadership
Partner with operations and delivery on smooth client handoffs
Required Qualifications
5+ years in B2B sales, including 2+ years managing a sales team
A proven track record of leading a team to hit or exceed revenue targets
Experience selling to US-based companies, founders or executives
Strong coaching, forecasting and pipeline management skills
Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without prior remote work experience will not be considered
Reliable internet connection and a professional remote work setup
Preferred Qualifications
Experience leading sales in a call center, BPO or outsourced services company
Experience building a sales team or process from early stage
Experience managing distributed, international sales teams
Tools & Technology
CRM platforms (HubSpot, Salesforce, or similar)
LinkedIn Sales Navigator
VoIP and dialer tools
Sales reporting and dashboard tools
Google Workspace or Microsoft 365
Slack, Zoom, and task management tools
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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