Sales Development Account Manager

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world. 

With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research. 

Make an Impact as a Sales Development Account Manager at Worldwide

Build the relationships and opportunities that fuel new customer acquisition and revenue growth. As a Sales Development Account Manager, you’ll partner closely with Business Development, Marketing, Commercial, and Operations teams to develop a strong pipeline, engage prospective clients, and help move opportunities through the sales process.

This Level 3 role is an opportunity to build on sustained Level 2 performance while developing broader Business Development and management capabilities. Supported by Commercial Leadership, you’ll gain foundational training, take on increasing ownership across the sales cycle, and may have opportunities to coach and mentor peers.

You’ll combine prospecting, client engagement, territory planning, and opportunity management to understand customer needs, strengthen relationships, and connect clients with the right capabilities across the business.

Where You'll Work

This is a remote role open to candidates based in US. You will collaborate with global teams across multiple time zones.

What You'll Do

• Build a strong new business pipeline through inbound lead qualification, outbound prospecting, and targeted client outreach.
• Partner with Business Development and Marketing to develop territory plans, leverage campaigns, and work toward customer acquisition and revenue growth targets.
• Engage prospects through calls, email, social outreach, client meetings, and visits, using research and discovery to understand their needs and challenges.
• Manage target accounts, prospects, opportunities, and pipeline forecasting in Salesforce while maintaining accurate territory and client information.
• Advance qualified opportunities through the sales process, setting appointments and partnering with Business Development colleagues to determine and execute appropriate next steps.
• Grow client relationships by identifying expansion and upselling opportunities, establishing expectations, and connecting clients with relevant services and capabilities.
• Coordinate with Commercial, Operations, Marketing, subject matter experts, and other company resources to support RFP responses, client discussions, quotations, and bid defense preparation.
• Develop your Business Development and management capabilities through training and collaboration with experienced leaders, while sharing best practices and supporting peers where appropriate.

What You'll Bring

• Bachelor’s degree in Life Sciences or a related discipline, plus a minimum of 3 years of inside sales and/or sales development experience.
• Experience developing new business through lead nurturing and qualification, prospecting, and appointment setting.
• A minimum of 6 months of experience as a Sales Development Account Manager, Level 2 within Worldwide, with demonstrated proficiency in internal sales development processes.
• CRO or pharmaceutical industry experience is preferred, including knowledge of Phase I–IV clinical research and development.
• Experience using Salesforce or another CRM and sales automation tools, with confidence leveraging technology to support effective selling.
• Strong written and verbal communication, relationship-building, organization, prioritization, and time-management skills in a fast-paced environment.
• Drive and determination to meet and exceed targets, together with the ability to understand customer challenges, manage the sales cycle, and cultivate effective internal and external relationships.
• Proficiency in English and Microsoft Office applications, including Word, Excel, and PowerPoint.

Discover the Difference

We love knowing that someone is going to have a better life because of the work we do.  Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit http://www.worldwide.com/careers, or connect with us on LinkedIn.

At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation.

The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates):

The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.