Account Manager

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3500 customers trust Bitsight
• Over 600 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Account Manager, German Speaking

Based in Germany

Job Description Summary

This position reports to the VP of Account Management EMEA. The Account Manager will be responsible for driving client retention and expansion within their designated Bitsight territory. This person will focus on growing revenue, solving complex client challenges, and building trusted relationships with thought leaders and executives across the assigned territory.

Success in this role will be measured by achievement of both client retention and expansion targets.

Responsibilities

- Develop and execute a territory plan to maximize client retention, contract upgrades, and sales of Bitsight products and services

- Articulate the business and technical value of Bitsight's product offerings

- Act as a strategic advisor to clients, with the goal of expanding Bitsight's footprint

- Establish and build relationships with C level executives and other key stakeholders within designated accounts

- Accurately forecast deals on a monthly and quarterly basis for leadership

- Identify and articulate the strategic, organizational, and financial goals of assigned clients

- Develop and execute account plans and sales campaigns for specific assigned clients

- Work cross functionally within Bitsight to define and drive action plans that improve or optimize the use of Bitsight products and services

- Maintain accurate account and contact information within the CRM for all assigned accounts

Job Requirements

- 2 to 4 years of successful, progressive experience as an Account Manager or in a similar client facing role

- Bachelor's degree required, preferably in a business discipline

- SaaS experience required

- Cybersecurity and cyber risk management experience highly valued

- Fluency in English and German required

- Previous experience managing clients in the DACH region required

- Previous experience in the Benelux and Nordics markets is a plus

- Strong territory and contract management skills

- Excellent time management and organizational skills

- Strong consultative and solution selling skills

- Proven ability to work independently and in team environments

- Strong relationship building skills

- Excellent written and verbal communication skills

- High energy, integrity, self motivation, positive attitude, confidence, and a proactive approach to work

- Proven track record in a client focused environment

Additional Information for European Union Applicants:

Bitsight is committed to full pay transparency in accordance with the EU Pay Transparency Directive. The compensation elements outlined below represent a good faith estimate effective as of the date of this posting and may be modified in the future. The total rewards package for this position includes:

Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

This role uses AI-assisted transcription during the interview process. All hiring decisions are made by our recruitment team.