Account Manager

CB Pacific Inc. is a manufacturer's representative and distributor firm in the Pacific Northwest. Since 1994, CB Pacific has been providing quality instrumentation and process control equipment to the Aerospace, Oil & Gas, Pulp & Paper, Power & Water Utilities, and Manufacturing sectors. We proudly represent firms such as GE, Valtek, Yokogawa, MSA, and DeZURIK.

Visit our Website: cb-pacific.com

Areas of Responsibility

• Proactively identifies and pursues new sales opportunities.
• Spends the majority of time calling new or existing customers to create new sales opportunities.
• Develops and implements strategic account plans to proactively pursue new business.
• Consultatively sells technology to new and existing customers.
• Recommends technical solutions to solve customer problems.
• In conjunction with CB management, negotiates pricing with principals and customers within established principal pricing guidelines.
• Proactively assesses and ensures customer satisfaction to sustain strong and profitable relationships.
• Maintains current knowledge of principal products and new technology.
• Maintains current knowledge of industries in the territory and competitive landscape.
• Accurately and timely documents sales activities.

Key Competencies

• Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most solutions and suggestions prove correct and accurate over time; sought out by others for advice and solutions.
• Informing: Provides the information people need to do their jobs and feel good about being members of the team, unit, and/or organization; provides individuals with information so they can make accurate decisions; is timely with information.
• Interpersonal Savvy: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport and constructive relationships; uses diplomacy and tact; can comfortably diffuse even high-tension situations.
• Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; settles differences with minimal conflict; wins concessions without damaging relationships; can be both direct and diplomatic; gains trust quickly; has a good sense of timing.
• Peer Relationships: Quickly finds common ground and solves problems for the good of all; represents personal interests fairly; solves problems with peers with minimal conflict; is seen as cooperative and a team player; easily gains trust and support; encourages collaboration; can be candid with peers.
• Perseverance: Pursues everything with energy, drive, and determination to finish; seldom gives up, especially in the face of resistance or setbacks.
• Planning: Accurately scopes out the length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules and assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results.
• Presentation Skills: Effective in a variety of formal presentation settings, including one-on-one, small and large groups, with peers, direct reports, and leadership; effective both inside and outside the organization on routine and controversial topics; commands attention and manages group processes effectively; adapts tactics when needed.
• Drive for Results: Can be counted on to exceed goals successfully; consistently performs at a high level; highly bottom-line oriented; pushes self and others for results.
• Technical Learning: Quickly learns technical concepts and new skills; adapts well to learning new industry, company, product, or technical knowledge; performs well in technical courses and seminars.

Ideal Qualifications

• Bachelor’s degree plus 5–9 years of related experience.
• Deep knowledge of product lines and related technology.
• Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
• Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
• Understanding of discounting, margins, and multipliers.
• Strong working knowledge of Microsoft Office Suite products and CRM systems.

Latitude

• Wide latitude for independent judgment and decision-making.

Other important information about this position

• This position is conducive to remote work; most time is spent on outside sales calls.
• This position is responsible for the sale of Armstrong International products and services in commercial markets. Products include, but are not limited to:
• Steam traps
• Hot water systems
• Heat exchangers
• Services such as steam audits and surveys
• Regional travel to customer locations is necessary; reliable transportation is essential.
• Typical work hours are Monday through Friday, with flexibility based on business and personal needs.
• Every position requires certain physical capabilities. CB Pacific seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties whenever possible

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CB Pacific is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

Everyone’s an Owner of the Company Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.

Competitive Benefits Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

Training & Development FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.